At a Glance
- Tasks: Lead a dynamic team and ensure an exceptional customer experience in a fun bowling centre.
- Company: Join a financially stable business with exciting growth plans in the leisure industry.
- Benefits: Competitive salary, monthly bonuses, 50% off food, and flexible working hours.
- Why this job: Be at the heart of a vibrant environment while developing your management skills.
- Qualifications: 12 months of management experience in a fast-paced, customer-facing role.
- Other info: Ongoing training, career progression opportunities, and free bowling vouchers every month.
Are you a highly motivated and ambitious manager?
Submit your CV and any additional required information after you have read this description by clicking on the application button.
Are you looking for an employer that will invest in you and develop your career further?
Are you looking for a business that is financially stable and has very exciting growth plans?
If so, then look no further!
As an Assistant Manager for our client, you will be at the very centre of the customer and team experience, ensuring that your centre has the best standards and service in the industry.
The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre.
Within our clients fast-paced, dynamic world, Assistant Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards.
To be successful you should have:
* a minimum of twelve months’ management experience in a fast paced, customer-facing environment ideally within the leisure, hospitality, or retail industry
* be passionate about customer service
* evidence of inspiring and developing large teams
* be willing to work nights and weekends
* have ambition for success
Join our client as an Assistant Manager, in return you’ll get:
* an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme
* 40-hour contract, plus additional pay for any extra shifts you work
* the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target – paid half yearly
* 50% off food when you are working
* optional pension plan
* 28 days holiday
* earn additional days holiday with length of service, up to five days
* one in four weekends off
* ongoing training and development, with the opportunity to fast track your career
* free bowling / golf game vouchers every month
* 30% discount off food and drink for you and up to five friends
* access to our clients Employee Assistance Programme (EAP) for you and your family
* well-being training to support you in the workplace
* opportunity to join the healthcare cash plan
* financial long service awards
* a £15 donation to Barnardo’s when you complete your induction
* enhanced maternity, paternity, adoption, and shared parental leave benefits
* flexible working, allowing you to have the perfect work life blend
Assistant Centre Manager - Bowling Leisure employer: Flow Sports Personnel Ltd
Contact Detail:
Flow Sports Personnel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Centre Manager - Bowling Leisure
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure and hospitality industry. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching the company’s values and culture. Show them you’re not just another candidate; you’re genuinely excited about being part of their team and contributing to their growth.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to team management and customer service. We want you to shine when discussing how you inspire and develop teams!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Assistant Centre Manager - Bowling Leisure
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your management experience in fast-paced environments and any customer service achievements to catch our eye!
Show Your Passion: In your cover letter, let us know why you’re passionate about customer service and team development. Share specific examples of how you've inspired and developed teams in the past – we love hearing those success stories!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points for easy reading and make sure to include all required information. We appreciate a well-structured application that’s easy to digest!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Flow Sports Personnel Ltd
✨Know Your Stuff
Before the interview, make sure you understand the company and its values. Research their growth plans and how they prioritise customer service. This will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
Be ready to discuss your management experience in detail. Prepare examples of how you've inspired and developed teams in previous roles. Highlight specific situations where your leadership made a difference.
✨Demonstrate Your Passion for Customer Service
Since this role is all about creating an exceptional customer experience, think of stories that showcase your commitment to customer service. Share instances where you went above and beyond to ensure customer satisfaction.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of the interview. This shows your interest in the role and the company. You might ask about their training programmes or how they measure success in the centre.