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- Tasks: Oversee daily operations, ensuring top-notch customer service and health and safety standards.
- Company: One of the UK's largest leisure and sports centre operators.
- Benefits: Competitive pay, team support, and opportunities for personal growth.
- Other info: Flexible hours with potential for career advancement in a vibrant setting.
- Why this job: Lead a diverse team and create an inspiring environment for colleagues and customers.
- Qualifications: Experience in a supervisory role and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager with strong exposure to managing fast paced wet and dry site leisure operations. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team.
We need a Duty Manager who will:
- Have experience in a supervisory role.
- Be able to lead and motivate a diverse team fully embracing our company values.
- Be focused on high customer service standards.
- Have excellent verbal, written and IT communication skills.
- Create an environment where colleagues can achieve their full potential.
- Manage cost control and drive income in all areas of the business.
- Demonstrate exceptional time management and deadline compliance.
Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting.
Duty Manager - Leisure Sports Centre in Taunton employer: Flow Recruitment
Contact Detail:
Flow Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Leisure Sports Centre in Taunton
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry and let them know you're on the hunt for a Duty Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to team management and customer service. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Showcase your leadership skills during the interview! Share specific examples of how you've motivated teams or improved customer service in previous roles. This will help you stand out as the perfect fit for the Duty Manager position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Duty Manager - Leisure Sports Centre in Taunton
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your supervisory experience in your application. We want to see how you've led teams and managed operations in fast-paced environments, especially in leisure or sports settings.
Customer Service is Key: Emphasise your commitment to high customer service standards. Share examples of how you've gone above and beyond to ensure customer satisfaction, as this is crucial for the Duty Manager role.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use strong, confident language to convey your skills and experiences, and don’t forget to proofread for any typos or errors!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Flow Recruitment
✨Know the Operations Inside Out
Before your interview, make sure you understand the day-to-day operations of a leisure sports centre. Familiarise yourself with both wet and dry site management, as well as health and safety protocols. This will show that you're not just interested in the role but are also prepared to hit the ground running.
✨Showcase Your Leadership Skills
Be ready to discuss your experience in supervisory roles. Think of specific examples where you've successfully led a team or improved customer service standards. Highlight how you motivate diverse teams and create an environment for colleagues to thrive—this aligns perfectly with what they’re looking for.
✨Demonstrate Customer Service Excellence
Prepare to talk about your approach to customer service. Have examples ready that illustrate how you've gone above and beyond to ensure customer satisfaction. This is crucial, as the role focuses heavily on driving customer service excellence.
✨Time Management is Key
Since the role requires exceptional time management and deadline compliance, be prepared to discuss how you prioritise tasks and manage your time effectively. Share strategies you've used in past roles to keep everything on track, especially in a fast-paced environment.