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- Tasks: Ensure exceptional customer experiences and support management at a leisure centre.
- Company: Leading recruitment agency with a focus on leisure and entertainment.
- Benefits: Excellent salary, monthly bonuses, paid holidays, and development training.
- Why this job: Perfect for those eager to advance their careers in a fun environment.
- Qualifications: 18 months in a customer-facing management role and a passion for coaching.
The predicted salary is between 36000 - 60000 £ per year.
A leading recruitment agency is seeking a Deputy Manager for a leisure center in Swindon. In this role, you will ensure exceptional customer experiences and support operational management in the absence of the General Manager.
You should have at least 18 months of experience in a customer-facing management role and a passion for coaching your team.
This position offers an excellent salary, a monthly bonus opportunity, paid holidays, and further development training, making it perfect for those looking to advance their careers.
Deputy GM – Family Entertainment Centre (Path to GM) in Swindon employer: Flow Recruitment
Contact Detail:
Flow Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy GM – Family Entertainment Centre (Path to GM) in Swindon
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry and let them know you're on the hunt for a Deputy GM role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to customer service and team management. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Showcase your passion for coaching! During interviews, share specific examples of how you've developed your team in previous roles. This will demonstrate your commitment to creating exceptional customer experiences.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for enthusiastic candidates who are ready to take their careers to the next level.
We think you need these skills to ace Deputy GM – Family Entertainment Centre (Path to GM) in Swindon
Some tips for your application 🫡
Show Your Passion for Customer Experience: When writing your application, make sure to highlight your passion for delivering exceptional customer experiences. We want to see how you've gone above and beyond in previous roles to create memorable moments for guests.
Highlight Your Management Experience: Don’t forget to showcase your management experience! We’re looking for someone with at least 18 months in a customer-facing management role, so be sure to detail your responsibilities and achievements in this area.
Emphasise Team Coaching Skills: Since coaching your team is key to this role, share examples of how you’ve developed others in your past positions. We love to see how you’ve inspired and motivated your team to reach their full potential.
Apply Through Our Website: Finally, make sure to apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Flow Recruitment
✨Know the Company Inside Out
Before your interview, make sure you research the leisure centre and its values. Understand their approach to customer service and how they create exceptional experiences. This will help you align your answers with what they’re looking for.
✨Showcase Your Management Experience
Since they’re looking for someone with at least 18 months in a customer-facing management role, be ready to discuss specific examples of how you've successfully managed teams and improved customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Your Coaching Skills
Highlight your passion for coaching and developing your team. Prepare examples of how you’ve mentored staff in the past and the positive outcomes that resulted. This will show them you’re not just a manager, but a leader who invests in their team’s growth.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the centre's future plans, team dynamics, or how they measure success in customer experience. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
