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- Tasks: Lead the team and ensure an amazing customer experience while supporting the General Manager.
- Company: Join a financially stable business with exciting growth plans.
- Benefits: Competitive salary, bonuses, discounts, and flexible working hours.
- Why this job: Fast-track your career to General Manager in just 12-18 months!
- Qualifications: Experience in customer-facing management and a passion for coaching teams.
- Other info: Enjoy ongoing training, free games, and well-being support.
The predicted salary is between 30000 - 40000 £ per year.
Are you an ambitious manager looking for a highly autonomous role, where you will take accountability for the centre in the absence of the General Manager? Are you looking for an employer that will invest in you and develop you to a General Manager within twelve to eighteen months? Are you looking for a business that is financially stable and has very exciting growth plans?
As a Deputy Manager for our client, you will be at the very centre of the customer and team experience. Taking accountability for the centre in the absence of the General Manager, the role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands-on across all areas of the busy centre.
Within our client's fast-paced, dynamic world, Deputy Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards.
To be successful you should have:
- a minimum of eighteen months experience in a customer-facing management role ideally within the leisure, hospitality, or retail industry
- evidence of delivering on financial targets, driving business and sales
- a passion for people including experience of coaching and developing your team
- be fanatical about customer service
- have ambition for success
- be willing to work nights and weekends
Join our client as an Assistant Manager, in return you’ll get:
- an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme
- 40-hour contract, plus additional pay for any extra shifts you work
- the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target – paid half yearly
- 50% off food when you are working
- optional pension plan
- 28 days holiday, earn additional days holiday with length of service, up to five days
- one in four weekends off
- ongoing training and development, with the opportunity to fast track your career
- free bowling / golf game vouchers every month
- 30% discount off food and drink for you and up to five friends
- access to our clients Employee Assistance Programme (EAP) for you and your family
- well-being training to support you in the workplace
- opportunity to join the healthcare cash plan
- financial long service awards
- a £15 donation to Barnardo’s when you complete your induction
- enhanced maternity, paternity, adoption, and shared parental leave benefits
- flexible working, allowing you to have the perfect work life blend
Deputy General Manager - GM in Training Fast Track Opportunity - Swindon employer: Flow Recruitment
Contact Detail:
Flow Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager - GM in Training Fast Track Opportunity - Swindon
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure, hospitality, or retail industry. Let them know you're on the hunt for a Deputy General Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to managing teams and delivering exceptional customer service. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Showcase your passion for people! During interviews, share specific examples of how you've coached and developed your team. This will highlight your leadership skills and commitment to creating a positive work environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Deputy General Manager - GM in Training Fast Track Opportunity - Swindon
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you're genuinely excited about the opportunity to become a Deputy General Manager and how you can contribute to our team's success.
Tailor Your Experience: Make sure to highlight your relevant experience in customer-facing management roles. We’re looking for evidence of your ability to deliver on financial targets and drive business growth, so don’t hold back on showcasing your achievements!
Be Authentic: We appreciate honesty and authenticity in applications. Share your personal journey and what motivates you to pursue this role. This helps us get to know the real you and understand how you fit into our vibrant culture.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to review your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at Flow Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Deputy General Manager role. Familiarise yourself with the responsibilities mentioned in the job description, such as coaching the team and ensuring a safe environment. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Leadership Skills
As a potential Deputy General Manager, you'll need to highlight your experience in managing teams. Prepare specific examples of how you've successfully coached and developed your team in previous roles. This will show that you're not just a manager, but a leader who can inspire others.
✨Demonstrate Your Customer Service Passion
Since the role is customer-facing, be ready to discuss your approach to delivering exceptional customer service. Share anecdotes that illustrate your commitment to creating a positive experience for customers, and how this has impacted your previous workplaces.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the company’s growth plans and training opportunities. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.