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For Companies At a Glance
- Tasks: Lead a dynamic team to grow memberships and deliver exceptional customer service.
- Company: One of the UK's largest and most progressive leisure operators.
- Benefits: Competitive salary, career development, and a vibrant work environment.
- Why this job: Make a real impact in a flagship leisure centre and empower your team.
- Qualifications: Experience in membership management or sales, with strong communication skills.
- Other info: Join a supportive culture focused on excellence and team success.
The predicted salary is between 36000 - 60000 £ per year.
Our client is one of the UK's largest and most progressive and dynamic leisure operators. They are currently recruiting for a Membership Manager. Leading a busy team you will take an active lead in the growth of membership at their site, based at one of their flagship sites in Sutton in Ashfield, Nottinghamshire.
What your role will be:
- Working at the facility you will provide a line manager role supporting the Membership Advisors to maximize on every opportunity.
- Working to set KPIs and targets.
- You will meet with the team on a regular basis to monitor performance and ensure that the team are supported in line with our spirit values.
- You will manage the team with the philosophy to ensure that 'everyone's a member.'
- Looking at how our client can convert users to members.
- Developing a high level of customer service and ensuring excellence at all times.
- You will empower your team, ensuring they become subject matter experts with a supreme level of product knowledge on all aspects of the facilities and the customers' needs.
- This will include making sure administration and systems are kept up to date and compliant.
Your background:
- The successful applicant will have experience of working within a Membership management or Sales manager or consultant background.
- You will need excellent communication skills as you will be required to liaise with external and internal customers/staff.
- You will be able to demonstrate at interview your excellent customer service skills and experience.
- You will have experience getting the best out of your team and have experience motivating and driving a sales team to success.
Sales Manager - Flagship Leisure Centre in Sutton in Ashfield employer: Flow Recruitment
Contact Detail:
Flow Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager - Flagship Leisure Centre in Sutton in Ashfield
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry and let them know you're on the hunt for a Sales Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially their approach to customer service and team management. Be ready to share how your experience aligns with their goals and how you can help grow their membership base.
✨Tip Number 3
Show off your leadership skills! During interviews, highlight specific examples of how you've motivated teams in the past. Talk about your strategies for hitting KPIs and how you’ve empowered your team to excel in customer service.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to show your enthusiasm for joining our dynamic team!
We think you need these skills to ace Sales Manager - Flagship Leisure Centre in Sutton in Ashfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Manager role. Highlight your experience in membership management and sales, and don’t forget to showcase those excellent communication skills we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention how you can empower others and drive success, just like we do at StudySmarter.
Showcase Your Team Leadership: We want to see how you’ve motivated and driven teams in the past. Share specific examples of how you’ve supported your team to meet KPIs and targets, and how you’ve developed a high level of customer service.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at one of our flagship sites.
How to prepare for a job interview at Flow Recruitment
✨Know Your Numbers
Before the interview, brush up on key performance indicators (KPIs) relevant to membership growth. Be ready to discuss how you've met or exceeded targets in previous roles, as this will show your potential employer that you understand the metrics that matter.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team or turned around underperformance. This will demonstrate your ability to empower others and drive results.
✨Customer Service is Key
Since the role focuses heavily on customer service, come equipped with stories that highlight your experience in providing excellent service. Discuss how you've handled difficult situations or gone above and beyond for customers to illustrate your commitment to excellence.
✨Be Ready to Discuss Product Knowledge
Familiarise yourself with the facilities and services offered by the leisure centre. Being able to speak knowledgeably about their offerings will not only impress your interviewers but also show that you're genuinely interested in the role and the company.
