At a Glance
- Tasks: Lead a dynamic team to grow memberships and enhance customer service at our sports centre.
- Company: One of the UK's largest and most progressive leisure operators.
- Benefits: Competitive salary, career development, and a vibrant work environment.
- Other info: Join a supportive culture focused on excellence and teamwork.
- Why this job: Make a real impact in the fitness community while empowering your team.
- Qualifications: Experience in membership management or sales, with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Our client is one of the UK's largest and most progressive and dynamic leisure operators. They are currently recruiting for a Membership Manager. Leading a busy team you will take an active lead in the growth of membership at their site, based at their leisure and sports centre in Cranleigh, Surrey.
What your role will be:
- Working at the facility you will provide a line manager role supporting the Membership Advisors to maximize on every opportunity.
- Working to set KPIs and targets.
- You will meet with the team on a regular basis to monitor performance and ensure that the team are supported in line with our spirit values.
- You will manage the team with the philosophy to ensure that 'everyone’s a member.'
- Looking at how our client can convert users to members.
- Developing a high level of customer service and ensuring excellence at all times.
- You will empower your team, ensuring they become subject matter experts with a supreme level of product knowledge on all aspects of the facilities and the customers’ needs.
- This will include making sure administration and systems are kept up to date and compliant.
Your background:
- The successful applicant will have experience of working within a Membership management or Sales manager or consultant background.
- You will need excellent communication skills as you will be required to liaise with external and internal customers/staff.
- You will be able to demonstrate at interview your excellent customer service skills and experience.
- You will have experience getting the best out of your team and have experience motivating and driving a sales team to success.
Sales Manager - Sports Fitness Centre in Surrey employer: Flow Recruitment
As one of the UK's largest and most progressive leisure operators, our client offers a vibrant work culture that prioritises employee growth and development. Located in the picturesque town of Cranleigh, Surrey, this role as a Sales Manager at their sports fitness centre provides an opportunity to lead a dynamic team while fostering a high level of customer service and engagement. With a commitment to excellence and a supportive environment, employees are empowered to thrive and make a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Manager - Sports Fitness Centre in Surrey
✨Tip Number 1
Network like a pro! Reach out to your connections in the sports and fitness industry. Attend local events or workshops where you can meet potential employers and showcase your passion for membership management.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially their approach to customer service. Be ready to share examples of how you've empowered teams and driven sales in your previous roles.
✨Tip Number 3
Show off your product knowledge! Make sure you understand the facilities and services offered by the leisure centre. This will help you demonstrate your expertise and how you can contribute to converting users into members.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Sales Manager - Sports Fitness Centre in Surrey
Some tips for your application 🫡
Show Your Passion for Fitness:When writing your application, let your enthusiasm for sports and fitness shine through. We want to see how your passion aligns with our mission to create a welcoming environment for all members.
Highlight Your Leadership Skills:Make sure to showcase your experience in leading teams and driving performance. We’re looking for someone who can motivate others, so share specific examples of how you've empowered your team in the past.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Membership Manager role. We love seeing candidates who take the extra step to connect their skills with our needs.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Flow Recruitment
✨Know Your Numbers
Before the interview, brush up on key performance indicators (KPIs) relevant to membership growth. Be ready to discuss how you've met or exceeded targets in previous roles, as this will show your potential employer that you understand the metrics that matter.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team or turned around underperformance. This will demonstrate your ability to empower others and drive results.
✨Customer Service is Key
Be ready to share stories that highlight your customer service skills. Think about times when you went above and beyond for a member or resolved a difficult situation. This will help illustrate your commitment to excellence and the philosophy of 'everyone’s a member.'
✨Research the Company Culture
Familiarise yourself with the company's spirit values and culture. During the interview, align your answers with these values to show that you're not just a fit for the role, but also for the company. This can set you apart from other candidates.
