At a Glance
- Tasks: Lead a dynamic team to grow memberships and enhance customer service at our leisure centre.
- Company: One of the UK's largest and most progressive leisure operators.
- Benefits: Competitive salary, career development, and a vibrant work environment.
- Other info: Join a supportive team focused on excellence and customer satisfaction.
- Why this job: Make a real impact in the fitness industry while empowering your team.
- Qualifications: Experience in membership management or sales, with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Our client is one of the UK's largest and most progressive and dynamic leisure operators. They are currently recruiting for a Membership Manager. Leading a busy team you will take an active lead in the growth of membership at their site, based at their leisure and sports centre in Cranleigh, Surrey.
What your role will be:
- Working at the facility you will provide a line manager role supporting the Membership Advisors to maximize on every opportunity.
- Working to set KPIs and targets.
- You will meet with the team on a regular basis to monitor performance and ensure that the team are supported in line with our spirit values.
- You will manage the team with the philosophy to ensure that 'everyone’s a member.'
- Looking at how our client can convert users to members.
- Developing a high level of customer service and ensuring excellence at all times.
- You will empower your team, ensuring they become subject matter experts with a supreme level of product knowledge on all aspects of the facilities and the customers’ needs.
- This will include making sure administration and systems are kept up to date and compliant.
Your background:
- The successful applicant will have experience of working within a Membership management or Sales manager or consultant background.
- You will need excellent communication skills as you will be required to liaise with external and internal customers/staff.
- You will be able to demonstrate at interview your excel...
Sales Manager - Fitness Leisure in Surrey employer: Flow Recruitment
As one of the UK's largest and most progressive leisure operators, our client offers a vibrant work culture that prioritises employee growth and development. Located in the picturesque town of Cranleigh, Surrey, employees benefit from a supportive environment that encourages teamwork and excellence in customer service, alongside competitive benefits and opportunities for career advancement within the dynamic fitness and leisure sector.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Manager - Fitness Leisure in Surrey
✨Tip Number 1
Network like a pro! Reach out to your connections in the fitness and leisure industry. Attend local events or join online groups where you can meet potential employers or colleagues. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for those interviews! Research the company and their values, especially their approach to customer service and membership growth. Be ready to share how your experience aligns with their goals and how you can contribute to their success.
✨Tip Number 3
Showcase your leadership skills! During interviews, highlight your experience in managing teams and driving performance. Share specific examples of how you've empowered your team to achieve targets and improve customer satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand. Let’s get you that Membership Manager role!
We think you need these skills to ace Sales Manager - Fitness Leisure in Surrey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Manager role. Highlight your experience in membership management and sales, and don’t forget to showcase your communication skills. We want to see how you can lead a team and drive growth!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Membership Manager position. Share specific examples of how you've empowered teams and improved customer service in the past. We love a good story!
Showcase Your KPIs Experience:Since the role involves working with KPIs and targets, make sure to mention any relevant experience you have in this area. We want to know how you've successfully monitored performance and driven results in previous roles.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our dynamic team!
How to prepare for a job interview at Flow Recruitment
✨Know Your Numbers
As a Sales Manager, you'll need to be familiar with KPIs and targets. Before the interview, brush up on relevant metrics from your previous roles. Be ready to discuss how you met or exceeded these targets and how you can apply that experience to grow membership at the leisure centre.
✨Showcase Your Leadership Style
Since you'll be leading a team, it's crucial to convey your leadership philosophy. Think about examples where you've empowered your team or improved their performance. Share specific instances where your support made a difference in achieving goals, aligning with the company's spirit values.
✨Customer Service is Key
Highlight your commitment to customer service excellence. Prepare to discuss how you've developed high levels of customer satisfaction in past roles. Consider sharing a story where you turned a dissatisfied customer into a loyal member, showcasing your ability to convert users to members.
✨Be Prepared with Questions
Interviews are a two-way street! Prepare thoughtful questions about the company’s culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if it’s the right fit for you and your career aspirations.
