At a Glance
- Tasks: Lead a vibrant 5-a-side football complex and drive sales and operations.
- Company: Top-tier football centre with a passion for sport and community.
- Benefits: Competitive salary, flexible hours, and opportunities for team development.
- Other info: Join a fun, energetic team and make a real impact in the sports community.
- Why this job: Combine your love for football with a dynamic management role.
- Qualifications: Experience in managing leisure environments and achieving financial targets.
Do you have a passion for football and sport? Our client is top of the league when it comes to 5-a-side with 43 football centres throughout the UK. Not all 5-a-side pitches are created equal which is why they have all-weather 5-a-side arenas just like Europe's top clubs!
The Role
We have a fantastic opportunity for a self-motivated General Manager at our client's 5-a-side complex in Surrey. The General Manager is a hands-on role and you will have full control of the sales and operation of the site as well as managing, training and developing the team.
General Managers must be sales focused and will be responsible for achieving maximum capacity whether through repeat customers, marketing or enticing corporate businesses to join a league. The position entails working flexible hours to provide management cover at all times with shifts.
The Candidate
The ideal candidate will have the following:
- Experience working towards financial KPI's – the centres are based on financial performance, the number of league games, the number of standard games, children's parties, bar takings and the % of games played.
- Excellent interpersonal and communication skills – you will need to build a good rapport with customers, team captains, local schools and football coaches.
- Organisation and management skills – you will be responsible for a range of internal staff from reception to referees, as well as working towards sales targets.
If you are currently the general manager of a multi-function leisure environment such as a bar, restaurant, nightclub, hotel, bowling alley, cinema, pub, bistro, gym, leisure centre or sports club – this could be the role for you!
General Manager (Food) in Surbiton employer: Flow Recruitment
Join a dynamic and passionate team at our client's 5-a-side football complex in Surrey, where your leadership will drive both operational excellence and customer satisfaction. With a strong focus on employee development, flexible working hours, and a vibrant work culture centred around sport, this role offers a unique opportunity to thrive in a fun and engaging environment. Enjoy the benefits of being part of a leading organisation in the leisure industry, where your contributions directly impact the success of the centre and the enjoyment of our customers.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager (Food) in Surbiton
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Flow Recruitment. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Flow Recruitment
Don't be shy about reaching out to Flow Recruitment directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager (Food) in Surbiton
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Flow Recruitment and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Flow Recruitment
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
