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For Companies At a Glance
- Tasks: Manage daily operations, ensuring top-notch customer service and safety.
- Company: One of the UK's largest and most progressive Leisure Centre operators.
- Benefits: Competitive salary, career development, and a fun work environment.
- Why this job: Lead a dynamic team and make a real impact in the community.
- Qualifications: NPLQ, PPO, FAW qualifications required; training provided if not qualified.
- Other info: Flexible hours including evenings and weekends for a vibrant work-life balance.
The predicted salary is between 36000 - 60000 £ per year.
Our client is one of the UK's largest and most progressive Leisure Centre operators. They are currently looking to recruit an Operations/Assistant Manager to join one of their flagship facilities based in the heart of St Albans, Hertfordshire. The successful candidate will be responsible for driving income targets and financial KPI’s, supporting health and safety and driving operational excellence whilst supporting the development of the centre and the team. You will be in a senior management role supporting the General Manager in all aspects of the business.
Responsibilities
- Manage the day-to-day operations of the centre ensuring that the highest levels of customer service and safety are achieved.
- Lead on areas such as increasing activity and ensure all programming is working effectively.
- Be both a role model for the centre's team and to make the centre a fun and friendly environment to both colleagues and customers alike.
- Have excellent verbal and written communication skills as well as a good understanding of IT.
- In the absence of the General Manager, step up to the role as needed.
Qualifications
- NPLQ, PPO, FAW qualifications are required but will need to be achieved within a set timescale if not qualified.
This position will involve day, evening and weekend work, including public holidays.
Operations Manager - Sports and Leisure Centre in St Albans employer: Flow Recruitment
Contact Detail:
Flow Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Sports and Leisure Centre in St Albans
✨Tip Number 1
Network like a pro! Reach out to your connections in the sports and leisure industry. Attend local events or workshops where you can meet people who might know about job openings. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their values, mission, and recent developments. This will help us tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on common questions for operations management roles, and don’t forget to highlight your leadership skills and experience in driving operational excellence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else. Don’t miss out!
We think you need these skills to ace Operations Manager - Sports and Leisure Centre in St Albans
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in managing operations, driving income targets, and ensuring customer service excellence. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the sports and leisure industry and how you can contribute to our team. Keep it friendly and professional, just like the environment we promote.
Showcase Your Qualifications: If you have any relevant qualifications like NPLQ or PPO, make sure to mention them upfront. If you're not qualified yet, let us know your plan to achieve these certifications within the required timescale. We appreciate ambition!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Flow Recruitment
✨Know Your Centre
Before the interview, do your homework on the leisure centre. Familiarise yourself with their services, community involvement, and any recent news. This will show your genuine interest and help you tailor your answers to align with their values.
✨Demonstrate Leadership Skills
As an Operations Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on how you motivated staff and improved customer service. Be ready to discuss specific challenges and how you overcame them.
✨Showcase Your Financial Acumen
Since driving income targets and financial KPIs is key, brush up on your financial management skills. Be prepared to discuss how you've previously contributed to revenue growth or cost-saving initiatives. Use numbers and results to back up your claims.
✨Communicate Clearly
Excellent communication is crucial for this role. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or using video to refine your delivery. Remember, it's not just what you say, but how you say it!
