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- Tasks: Lead a dynamic F&B team, ensuring top-notch service and efficient operations.
- Company: Join one of the UK's largest and most progressive Leisure Centre operators.
- Benefits: Competitive salary, career growth, and a vibrant work environment.
- Why this job: Make a real impact in a flagship leisure centre while developing your leadership skills.
- Qualifications: Minimum 18 months experience in hospitality with strong leadership abilities.
- Other info: Opportunity to manage diverse F&B operations and enhance customer experiences.
The predicted salary is between 36000 - 60000 £ per year.
Our client is one of the UK's largest and most progressive Leisure Centre operators. They are currently looking to recruit a F&B Manager to join one of their flagship sites, based in St Albans.
Main Objective: To ensure that F&B services meet the requirements of the organisation and customers and that all resources are deployed in an efficient, cost effective and safe manner. Ensuring all policies and procedures are followed, monitored & recorded.
Responsibilities:
- Ensure the catering team & facilities are managed daily so that there are no more than 10 customer complaints per month and by meeting & greeting customers within the first 30 seconds of them entering our facility.
- Ensure the team are trained, developed and monitored while promoting food & beverage offerings to our clients, members/visitors by upselling & ensuring no waiting times of over 5 minutes.
- Responsible for operating a till within departmental procedures.
- Complete rotas & costed rotas in line with your budget.
- Responsible for the running of the F&B operation and all associated areas within the leisure centre, such as café, restaurant, hospitality, kitchen, stores, back-of-house, and bars.
- Ensure through appropriate colleagues that all equipment used within the F&B operation is maintained, stored, cleaned and up to company standards.
- To ensure all hire equipment is checked in & re-checked on its departure.
- To ensure all vending equipment is checked in, maintained & re-checked on its departure.
- Where appropriate, the ordering, storage, production and service of all food and beverages, vending, light equipment, laundry, disposable and cleaning materials. This should also include wastage records & china stock breakage controls.
- To complete & check weekly & monthly stock takes.
- To control costs & GP’s, every new product to be inputted & GP cost & sales sheet to achieve GP for your unit.
We are looking for dynamic and engaging leaders, with a minimum of 18 months experience within hospitality operations. We are ideally looking for candidates with supervisory and team leadership experience, with the ability to manage multi-use F&B operations.
Food and Beverage Manager in St Albans employer: Flow Recruitment
Contact Detail:
Flow Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Manager in St Albans
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in F&B management. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for food and beverage shine through. Share stories about how you've turned customer complaints into compliments – it shows you're proactive and customer-focused.
✨Tip Number 3
Be prepared with examples! Think of specific situations where you've successfully managed a team or improved service efficiency. This will help you demonstrate your leadership skills and ability to meet the demands of a busy F&B operation.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Food and Beverage Manager in St Albans
Some tips for your application 🫡
Show Your Passion for F&B: When writing your application, let your enthusiasm for food and beverage shine through! Share any relevant experiences that highlight your love for the industry and how you can bring that energy to our team.
Tailor Your CV: Make sure your CV is tailored to the Food and Beverage Manager role. Highlight your supervisory experience and any specific achievements in managing F&B operations. We want to see how you’ve made a difference in previous roles!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for someone who can communicate effectively, so show us your best writing skills!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Flow Recruitment
✨Know Your F&B Operations
Make sure you brush up on your knowledge of food and beverage operations. Understand the key responsibilities outlined in the job description, like managing customer complaints and ensuring efficient service. Being able to discuss specific strategies for improving customer satisfaction will show that you're ready to hit the ground running.
✨Showcase Your Leadership Skills
As a potential F&B Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've trained and developed teams in the past. Think about times when you successfully managed a busy service or resolved conflicts within your team—these stories will highlight your capability to lead effectively.
✨Be Ready to Discuss Cost Control
Since controlling costs and managing budgets is crucial for this role, be prepared to talk about your experience with financial management in previous positions. Bring examples of how you've successfully managed rotas, stock takes, and GP calculations. This will show that you understand the financial side of running an F&B operation.
✨Engage with Customer Service Scenarios
Customer service is at the heart of this role, so think about how you would handle various scenarios. Prepare to discuss how you would greet customers, manage complaints, and ensure no waiting times exceed five minutes. Showing that you can think on your feet and prioritise customer satisfaction will set you apart from other candidates.
