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- Tasks: Manage daily operations and ensure top-notch customer service at our leisure centre.
- Company: Join one of the UK's leading Leisure/Sports Centre operators.
- Benefits: Gain valuable experience, develop leadership skills, and enjoy a vibrant work environment.
- Other info: Flexible hours with opportunities for professional development and qualifications.
- Why this job: Be part of a dynamic team and make a real difference in people's leisure experiences.
- Qualifications: Supervisory experience and strong communication skills are essential.
The predicted salary is between 25000 - 32000 £ per year.
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager with strong exposure to managing fast paced wet and dry site leisure operations. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team.
We need a Duty Manager who will:
- Have experience in a supervisory role
- Be able to lead and motivate a diverse team fully embracing our company values
- Be focused on high customer service standards
- Have excellent verbal, written and IT communication skills
- Create an environment where colleagues can achieve their full potential
- Manage cost control and drive income in all areas of the business
- Demonstrate exceptional time management and deadline compliance
Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting.
Leisure Centre Duty Manager in Somerset employer: Flow Recruitment
Contact Detail:
Flow Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Centre Duty Manager in Somerset
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry and let them know you're on the hunt for a Duty Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show them that you’re not just another candidate; you’re someone who truly aligns with their mission and can lead a diverse team while maintaining high customer service standards.
✨Tip Number 3
Practice your communication skills! As a Duty Manager, you'll need to demonstrate excellent verbal and written communication. Consider doing mock interviews with friends or using online resources to polish your pitch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Leisure Centre Duty Manager in Somerset
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your supervisory experience in your application. We want to see how you've led teams and managed operations in fast-paced environments, especially in leisure settings.
Customer Service is Key: Emphasise your commitment to high customer service standards. Share examples of how you've gone above and beyond to ensure customer satisfaction, as this is crucial for the role.
Communication Skills Matter: Since excellent verbal, written, and IT communication skills are a must, don’t forget to showcase these in your application. We love clear and concise communication, so make it shine!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Flow Recruitment
✨Know Your Stuff
Make sure you’re familiar with the operations of a leisure centre, especially in both wet and dry environments. Brush up on health and safety regulations, customer service standards, and any relevant qualifications like the National Pool Lifeguard or First Aid at Work. This knowledge will show that you're serious about the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and motivated a team in the past. Think about specific situations where you’ve driven customer service excellence or created a positive work environment. This will demonstrate your ability to embrace the company values and manage a diverse team effectively.
✨Communicate Clearly
Since excellent communication skills are key for this role, practice articulating your thoughts clearly and confidently. Whether it’s verbal or written, make sure you can convey your ideas effectively. You might even want to prepare a few questions to ask during the interview to show your engagement.
✨Time Management is Key
Be ready to discuss how you manage your time and meet deadlines. Share specific strategies you use to prioritise tasks and ensure smooth operations, especially in a fast-paced environment. This will highlight your ability to handle the demands of the Duty Manager role.