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- Tasks: Lead daily operations, ensure safety, and deliver top-notch customer service at our sports centre.
- Company: Join one of the UK's largest leisure operators with a vibrant team culture.
- Benefits: Competitive pay, training opportunities, and a chance to make a difference in the community.
- Why this job: Be a key player in promoting health and fitness while inspiring others.
- Qualifications: Experience in swim teaching or management, strong leadership, and communication skills.
- Other info: Flexible hours with opportunities for career advancement and personal growth.
The predicted salary is between 30000 - 42000 £ per year.
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager with strong exposure to Swim Teaching or Swim School Management to join their team at their site based in Wellington, Somerset. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team.
We need a Duty Manager who will:
- Ideally have experience working in aquatics, especially swimming lessons at a supervisory or management level
- Be able to lead and motivate a diverse team fully embracing our company values
- Be focused on high customer service standards
- Have excellent verbal, written and IT communication skills
- Create an environment where colleagues can achieve their full potential
- Manage cost control and drive income in all areas of the business
- Demonstrate exceptional time management and deadline compliance
Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting.
Duty Manager - Sports Centre - Wellington in Somerset employer: Flow Recruitment
Contact Detail:
Flow Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Sports Centre - Wellington in Somerset
✨Tip Number 1
Network like a pro! Reach out to your contacts in the leisure and sports industry, especially those who work in aquatics. They might know about openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and team management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for swimming and aquatics during interviews. Share specific examples of how you've improved customer service or led a team in previous roles to demonstrate your fit for the Duty Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Duty Manager - Sports Centre - Wellington in Somerset
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in aquatics and swim teaching. We want to see how your background aligns with the role, so don’t be shy about showcasing your relevant skills and achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the Duty Manager role and how you can contribute to our team. Keep it engaging and personal – we love a bit of personality!
Showcase Your Customer Service Skills: Since customer service excellence is key for us, make sure to include examples of how you've gone above and beyond for customers in your application. We want to know how you create positive experiences!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Flow Recruitment
✨Know Your Aquatics Inside Out
Make sure you brush up on your knowledge of swim teaching and management. Be ready to discuss your experience in aquatics, especially any supervisory roles you've held. This will show that you understand the nuances of the job and can hit the ground running.
✨Showcase Your Leadership Skills
Prepare examples of how you've led and motivated a team in the past. Think about specific situations where you embraced company values and drove customer service excellence. This will demonstrate your ability to create a positive environment for both staff and customers.
✨Communicate Clearly and Confidently
Since excellent communication skills are key for this role, practice articulating your thoughts clearly. Whether it's verbal or written, make sure you can convey your ideas effectively. You might even want to prepare a few questions to ask during the interview to show your engagement.
✨Time Management is Key
Be ready to discuss how you manage your time and meet deadlines. Share specific strategies you've used in previous roles to ensure tasks are completed efficiently. This will highlight your organisational skills and readiness to handle the demands of the Duty Manager position.
