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- Tasks: Lead a dynamic team and ensure smooth operations at our busy Leisure Sports Centre.
- Company: Join one of the UK's top Leisure/Sports Centre operators with a vibrant culture.
- Benefits: Competitive pay, training opportunities, and a fun work environment.
- Other info: Opportunity for career growth and to gain essential qualifications like National Pool Lifeguard.
- Why this job: Make a difference in people's lives while promoting health and fitness.
- Qualifications: Experience in a supervisory role and strong customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager with strong exposure to managing fast paced wet and dry site leisure operations. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team.
We need a Duty Manager who will:
- Have experience in a supervisory role.
- Be able to lead and motivate a diverse team fully embracing our company values.
- Be focused on high customer service standards.
- Have excellent verbal, written and IT communication skills.
- Create an environment where colleagues can achieve their full potential.
- Manage cost control and drive income in all areas of the business.
- Demonstrate exceptional time management and deadline compliance.
Please note the successful candidate will need to achieve their National Pool Lifeguard and First Aid at Work qualifications.
Duty Manager - Leisure Sports Centre in Somerset employer: Flow Recruitment
Contact Detail:
Flow Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Leisure Sports Centre in Somerset
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry and let them know you're on the hunt for a Duty Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to managing teams and customer service. We recommend role-playing with a friend or using online resources to get comfortable with your responses. Confidence is key!
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've motivated teams or improved customer service in previous roles. This will demonstrate that you’re not just a manager, but a leader who can drive results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Let’s get you that Duty Manager position!
We think you need these skills to ace Duty Manager - Leisure Sports Centre in Somerset
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your supervisory experience and any relevant qualifications, like lifeguard or first aid certifications, to show us you're the right fit for the Duty Manager role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about leisure operations and customer service. Share specific examples of how you've led teams and improved customer experiences in previous roles to really stand out.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your written application is clear and concise. Use proper grammar and structure to demonstrate your IT communication skills, as we want to see that you can effectively convey information.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Flow Recruitment
✨Know Your Stuff
Make sure you’re familiar with the operations of a leisure sports centre. Brush up on health and safety regulations, customer service standards, and the specific challenges of managing both wet and dry areas. This knowledge will show that you’re serious about the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and motivated a team in the past. Think about times when you’ve had to handle conflicts or drive performance. Being able to articulate your leadership style will help demonstrate that you can create an environment where colleagues thrive.
✨Customer Service is Key
Be ready to discuss your approach to customer service excellence. Have specific examples of how you’ve gone above and beyond for customers in previous roles. This will highlight your commitment to high standards and your ability to enhance the customer experience.
✨Time Management Matters
Prepare to talk about how you manage your time and meet deadlines. Share strategies you’ve used to prioritise tasks and ensure smooth operations, especially in a fast-paced environment. This will reassure them that you can handle the demands of the Duty Manager role.