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For Companies At a Glance
- Tasks: Lead a dynamic team to grow memberships and deliver exceptional customer service.
- Company: One of the UK's largest and most progressive leisure operators.
- Benefits: Competitive salary, career development, and a vibrant work environment.
- Why this job: Make a real impact in a fun, energetic setting while empowering your team.
- Qualifications: Experience in membership management or sales, with strong communication skills.
- Other info: Join a supportive culture focused on excellence and team success.
The predicted salary is between 36000 - 60000 £ per year.
Our client is one of the UK's largest and most progressive and dynamic leisure operators. They are currently recruiting for a Membership Manager. Leading a busy team you will take an active lead in the growth of membership at their site, based at one of their leading sites in Kirkby in Ashfield, Nottinghamshire.
Responsibilities
- Provide a line manager role supporting the Membership Advisors to maximize on every opportunity.
- Work to set KPIs and targets.
- Meet with the team on a regular basis to monitor performance and ensure that the team are supported in line with our spirit values.
- Manage the team with the philosophy to ensure that 'everyone’s a member.'
- Look at how our client can convert users to members.
- Develop a high level of customer service and ensure excellence at all times.
- Empower your team, ensuring they become subject matter experts with a supreme level of product knowledge on all aspects of the facilities and the customers’ needs.
- Ensure administration and systems are kept up to date and compliant.
Your background
- The successful applicant will have experience of working within a Membership management or Sales manager or consultant background.
- You will need excellent communication skills as you will be required to liaise with external and internal customers/staff.
- You will be able to demonstrate at interview your excellent customer service skills and experience.
- You will have experience getting the best out of your team and have experience motivating and driving a sales team to success.
Sales Membership Manager - Fitness Leisure employer: Flow Recruitment
Contact Detail:
Flow Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Membership Manager - Fitness Leisure
✨Tip Number 1
Network like a pro! Get out there and connect with people in the fitness and leisure industry. Attend events, join online forums, or even hit up local gyms. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your passion for fitness and customer service shine through. Be genuine and enthusiastic about how you can contribute to their team.
✨Tip Number 3
Prepare for those interviews! Research the company and its values, especially their approach to membership growth. Think of examples from your past experiences that highlight your skills in motivating teams and driving sales.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you a better chance of standing out. Let’s get you that Membership Manager role!
We think you need these skills to ace Sales Membership Manager - Fitness Leisure
Some tips for your application 🫡
Show Your Passion for Fitness: When writing your application, let your enthusiasm for fitness and leisure shine through. We want to see how your passion aligns with our mission to create a welcoming environment where everyone feels like a member.
Highlight Your Leadership Skills: As a Membership Manager, you'll be leading a team, so make sure to showcase your leadership experience. Share specific examples of how you've motivated teams in the past and driven them to meet targets.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. We love seeing candidates who take the extra step to connect their background with our needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Flow Recruitment
✨Know Your Numbers
Before the interview, brush up on key performance indicators (KPIs) relevant to membership management. Be ready to discuss how you've met or exceeded targets in previous roles, as this will show your potential employer that you understand the metrics that matter.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team or improved their performance. This will help demonstrate your ability to empower others and drive results.
✨Customer Service is Key
Since the role focuses heavily on customer service, be prepared to share stories that highlight your commitment to excellent service. Discuss how you've handled difficult situations or turned a negative experience into a positive one for customers.
✨Research the Company Culture
Familiarise yourself with the company's spirit values and culture. During the interview, relate your personal values and experiences to theirs. This shows that you're not just a fit for the role, but also for the company as a whole.
