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- Tasks: Lead a dynamic team to boost membership sales across two leisure centres.
- Company: One of the UK's largest and most progressive leisure operators.
- Benefits: Competitive salary, career growth, and a vibrant work environment.
- Other info: Join a supportive team focused on excellence and customer satisfaction.
- Why this job: Make a real impact in a fun, energetic setting while developing your leadership skills.
- Qualifications: Experience in membership management or sales, with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Our client is one of the UK's largest and most progressive and dynamic leisure operators. They are currently recruiting for a Sales Membership Manager based at their leading new launch facility in Northampton. This is a dual site role to oversee Sales across 2 Leisure Centre facilities.
Leading a busy team, you will take an active lead in the growth of membership at the sites.
What your role will be:
- Provide a line manager role supporting the Membership Advisors to maximize on every opportunity.
- Work to set KPIs and targets.
- Meet with the team on a regular basis to monitor performance and ensure that the team are supported in line with our spirit values.
- Manage the team with the philosophy to ensure that 'everyone’s a member.'
- Look at how our client can convert users to members.
- Develop a high level of customer service and ensure excellence at all times.
- Empower your team, ensuring they become subject matter experts with a supreme level of product knowledge on all aspects of the facilities and the customers’ needs.
- Ensure administration and systems are kept up to date and compliant.
Your background:
The successful applicant will have experience of working within a Membership management or Sales manager or consultant background. You will need excellent communication skills as you will be required to liaise with external and internal stakeholders.
Sales Membership Manager - Dual Site employer: Flow Recruitment
Contact Detail:
Flow Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Membership Manager - Dual Site
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry and let them know you're on the hunt for a Sales Membership Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to customer service and membership growth, so you can showcase how your experience aligns with their goals. We want to see you shine!
✨Tip Number 3
Practice your pitch! Be ready to explain how you've successfully led teams and met KPIs in previous roles. Highlight your ability to empower others and create a culture where 'everyone’s a member' – that’s what they’re looking for!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing familiar faces from our community, so make sure to keep us updated on your journey!
We think you need these skills to ace Sales Membership Manager - Dual Site
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Sales Membership Manager role. Highlight your previous experience in membership management or sales, and don’t forget to showcase your leadership abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how you can contribute to our team. Be sure to mention your approach to customer service and team empowerment.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to meet KPIs and targets. Numbers speak volumes, so if you’ve increased membership or improved team performance, let us know!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Flow Recruitment
✨Know Your Numbers
As a Sales Membership Manager, you'll be expected to hit KPIs and targets. Brush up on your sales metrics and be ready to discuss how you've successfully met or exceeded targets in the past. This shows you understand the importance of performance and can drive results.
✨Showcase Your Leadership Style
You'll be leading a team, so it's crucial to convey your leadership philosophy. Think about examples where you've empowered your team or improved their performance. Be prepared to discuss how you support and motivate others to ensure everyone feels like a valued member.
✨Customer Service is Key
This role is all about converting users to members, so highlight your experience in delivering exceptional customer service. Share specific instances where you've gone above and beyond to meet customer needs, as this will demonstrate your commitment to excellence.
✨Be Familiar with the Facilities
Understanding the facilities you'll be managing is essential. Research the leisure centres and their offerings. Be ready to discuss how you would ensure your team has in-depth product knowledge and how that translates into better service for customers.