Overview
Our client is one of the UK's largest and most progressive leisure operators. They are recruiting for a Sales Manager, leading a busy team and driving growth of membership at their site, based at their leisure and sports centre in Cranleigh, Surrey.
Responsibilities
- Provide a line manager role supporting the Membership Advisors to maximise opportunities, working to set KPIs and targets.
- Meet with the team regularly to monitor performance and ensure support in line with our spirit values.
- Lead the team with the philosophy that "+everyone’s a member+" and focus on converting users to members.
- Develop a high level of customer service and maintain excellence at all times.
- Empower the team to become subject matter experts with strong product knowledge of all facilities and customer needs.
- Ensure administration and systems are kept up to date and compliant.
Your background
- Experience in Membership management, Sales manager, or consultant background.
- Excellent communication skills to liaise with external and internal customers and staff.
- Ability to demonstrate excellent customer service skills and experience during interviews.
- Experience getting the best out of a team and motivating/driving a sales team to success.
Sales Membership Manager - Cranleigh employer: Flow Recruitment
Flow Recruitment is an exceptional employer, offering a supportive and nurturing work environment in Coventry for those passionate about early years education. With a strong focus on employee growth, we provide ample career progression opportunities, alongside attractive benefits such as childcare discounts and enhanced maternity/paternity leave, making it a rewarding place to develop your career while making a meaningful impact on children's lives.
