At a Glance
- Tasks: Lead a dynamic team to boost membership sales across two leisure centres.
- Company: One of the UK's largest and most progressive leisure operators.
- Benefits: Competitive salary, career growth, and a vibrant work environment.
- Other info: Join a supportive team focused on excellence and customer satisfaction.
- Why this job: Make a real impact in the fitness community while developing your leadership skills.
- Qualifications: Experience in membership management or sales, with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Our client is one of the UK's largest and most progressive and dynamic leisure operators. They are currently recruiting for a Sales Membership Manager based at their leading new launch facility in Northampton. This is a dual site role to oversee Sales across 2 Leisure Centre facilities.
What your role will be:
- Provide a line manager role supporting the Membership Advisors to maximise every opportunity.
- Work to set KPIs and targets.
- Meet with the team on a regular basis to monitor performance and ensure that the team are supported in line with our spirit values.
- Manage the team with the philosophy to ensure that 'everyone’s a member.'
- Look at how our client can convert users to members.
- Develop a high level of customer service and ensure excellence at all times.
- Empower your team, ensuring they become subject matter experts with a supreme level of product knowledge on all aspects of the facilities and the customers’ needs.
- Ensure administration and systems are kept up to date and compliant.
Your background:
The successful applicant will have experience of working within a Membership management or Sales manager or consultant background. You will need excellent communication skills as you will be required to liaise with external and internal stakeholders.
Sales Manager - Fitness Centre employer: Flow Recruitment
As one of the UK's largest and most progressive leisure operators, our client offers a vibrant work culture that prioritises employee growth and development. With a focus on teamwork and excellence in customer service, employees are empowered to lead and innovate within their roles, making it an ideal environment for those passionate about fitness and community engagement. Located in Northampton, this role provides unique opportunities to shape the membership experience across two state-of-the-art facilities, ensuring every team member feels valued and supported.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Manager - Fitness Centre
✨Tip Number 1
Network like a pro! Reach out to your connections in the fitness industry and let them know you're on the hunt for a Sales Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its values. Understand their approach to customer service and membership growth, so you can show how your experience aligns with their goals. We want you to shine!
✨Tip Number 3
Practice your pitch! Be ready to explain how you've led teams and hit KPIs in previous roles. Use specific examples that highlight your leadership skills and ability to convert users into members. Confidence is key!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Let's get you that Sales Manager position!
We think you need these skills to ace Sales Manager - Fitness Centre
Some tips for your application 🫡
Show Your Passion for Fitness:When writing your application, let your enthusiasm for the fitness industry shine through. We want to see how your passion aligns with our mission to create a welcoming environment where 'everyone’s a member'.
Highlight Your Leadership Skills:As a Sales Manager, you'll be leading a team, so make sure to showcase your leadership experience. We love to see examples of how you've motivated and empowered teams in the past.
Be Specific About Your Achievements:Use numbers and specific examples to demonstrate your success in previous roles. Whether it’s hitting sales targets or improving customer satisfaction, we want to know how you’ve made an impact.
Tailor Your Application:Make sure your application speaks directly to the job description. We appreciate when candidates take the time to align their skills and experiences with what we're looking for. And remember, apply through our website for the best chance!
How to prepare for a job interview at Flow Recruitment
✨Know Your Numbers
As a Sales Manager, you'll need to demonstrate your understanding of KPIs and sales targets. Before the interview, familiarise yourself with common metrics in the fitness industry and be ready to discuss how you've met or exceeded these in past roles.
✨Showcase Your Leadership Style
Since this role involves leading a team, think about your leadership philosophy. Prepare examples of how you've empowered your team in previous positions, and be ready to explain how you plan to support and develop your Membership Advisors.
✨Customer Service is Key
The client values high levels of customer service, so come prepared with examples of how you've enhanced customer experiences in the past. Think about specific situations where you turned users into loyal members and how you can apply that here.
✨Be Ready to Discuss Compliance
Understanding compliance and administration is crucial for this role. Brush up on relevant regulations and be prepared to discuss how you've ensured compliance in previous roles, as well as how you would maintain these standards at the new facility.
