At a Glance
- Tasks: Lead the bowling centre, ensuring a fun and safe environment for customers and staff.
- Company: Join a financially stable business with exciting growth plans and a focus on development.
- Benefits: Competitive salary, monthly bonuses, 50% off food, and flexible working hours.
- Other info: Enjoy free bowling vouchers, well-being training, and a supportive work culture.
- Why this job: Fast-track your career to General Manager while enjoying a dynamic and varied role.
- Qualifications: 18 months in customer-facing management, with a passion for coaching and customer service.
Are you an ambitious manager looking for a highly autonomous role, where you will take accountability for the centre in the absence of the General Manager? Are you looking for an employer that will invest in you and develop you to a General Manager within twelve to eighteen months? Are you looking for a business that is financially stable and has very exciting growth plans?
As a Deputy Manager for our client, you will be at the very centre of the customer and team experience. We are looking for a Deputy Manager with a strong focus on people management, development and somebody who has the capacity to progress onto the company's General Manager in Waiting programme. The role is varied, exciting and challenging.
Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands-on across all areas of the busy centre. Within our client's fast-paced, dynamic world, Deputy Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards.
To be successful you should have:
- a minimum of eighteen months experience in a customer-facing management role ideally within the leisure, hospitality, or retail industry
- evidence of delivering on financial targets, driving business and sales
- a passion for people including experience of coaching and developing your team
- be fanatical about customer service
- have ambition for success
- be willing to work nights and weekends
Join our client as an Assistant Manager, in return you’ll get:
- an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme
- 40-hour contract, plus additional pay for any extra shifts you work
- the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target – paid half yearly
- 50% off food when you are working
- optional pension plan
- 28 days holiday, earn additional days holiday with length of service, up to five days
- one in four weekends off
- ongoing training and development, with the opportunity to fast track your career
- free bowling / golf game vouchers every month
- 30% discount off food and drink for you and up to five friends
- access to our clients Employee Assistance Programme (EAP) for you and your family
- well-being training to support you in the workplace
- opportunity to join the healthcare cash plan
- financial long service awards
- a £15 donation to Barnardo’s when you complete your induction
- enhanced maternity, paternity, adoption, and shared parental leave benefits
- flexible working, allowing you to have the perfect work life blend
Deputy General Manager - Bowling Centre in Oxford employer: Flow Recruitment
Join a dynamic and financially stable bowling centre that prioritises employee development and offers a clear pathway to becoming a General Manager within 12 to 18 months. With a strong focus on people management, ongoing training, and a vibrant work culture, you will thrive in an environment that values your contributions and rewards your hard work with competitive salaries, bonuses, and generous benefits. Experience the excitement of a fast-paced role where your passion for customer service and team development can truly shine.
