At a Glance
- Tasks: Lead a dynamic team to grow memberships and enhance customer service at our leisure sports centre.
- Company: One of the UK's largest and most progressive leisure operators.
- Benefits: Competitive salary, career development opportunities, and a vibrant work environment.
- Other info: Join a supportive culture focused on excellence and teamwork.
- Why this job: Make a real impact by empowering your team and enhancing member experiences.
- Qualifications: Experience in membership management or sales, with strong communication and leadership skills.
The predicted salary is between 30000 - 40000 € per year.
Our client is one of the UK's largest and most progressive and dynamic leisure operators. They are currently recruiting for a Membership Manager. Leading a busy team you will take an active lead in the growth of membership at their site, based at their leisure and sports centre in Wigston, Leicestershire.
What your role will be:
- Working at the facility you will provide a line manager role supporting the Membership Advisors to maximize on every opportunity.
- Working to set KPIs and targets.
- You will meet with the team on a regular basis to monitor performance and ensure that the team are supported in line with our spirit values.
- You will manage the team with the philosophy to ensure that 'everyone’s a member.'
- Looking at how our client can convert users to members.
- Developing a high level of customer service and ensuring excellence at all times.
- You will empower your team, ensuring they become subject matter experts with a supreme level of product knowledge on all aspects of the facilities and the customers’ needs.
- This will include making sure administration and systems are kept up to date and compliant.
Your background:
- The successful applicant will have experience of working within a Membership management or Sales manager or consultant background.
- You will need excellent communication skills as you will be required to liaise with external and internal customers/staff.
- You will be able to demonstrate at interview your excellent customer service skills and experience.
- You will have experience getting the best out of your team and have experience motivating and driving a sales team to success.
Sales Manager - Leisure Sports Centre in Oadby employer: Flow Recruitment
As one of the UK's largest and most progressive leisure operators, our client offers a vibrant work culture that prioritises employee growth and development. Located in Wigston, Leicestershire, this role as a Sales Manager at a dynamic leisure and sports centre provides an opportunity to lead a passionate team while fostering a customer-centric environment. With a commitment to excellence and a supportive atmosphere, employees are empowered to thrive and make a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Manager - Leisure Sports Centre in Oadby
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry and let them know you're on the hunt for a Sales Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially their approach to customer service and team management. Be ready to share examples of how you've led teams and driven sales in the past.
✨Tip Number 3
Showcase your passion for leisure sports! When you get the chance, talk about your love for the industry and how it fuels your motivation to convert users into members. This enthusiasm can really set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Sales Manager - Leisure Sports Centre in Oadby
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Manager role. Highlight your experience in membership management and sales, and don’t forget to showcase those excellent communication skills we’re looking for!
Showcase Your Leadership Skills:In your application, emphasise your ability to lead and motivate a team. Share specific examples of how you've driven success in previous roles, as this will resonate with us at StudySmarter.
Demonstrate Customer Service Excellence:We want to see your passion for customer service! Include examples of how you’ve provided exceptional service and converted users into loyal members in your past roles.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Flow Recruitment
✨Know Your Numbers
Before the interview, brush up on key performance indicators (KPIs) relevant to membership growth. Be ready to discuss how you've met or exceeded targets in previous roles, as this will show your potential employer that you understand the importance of metrics in driving success.
✨Showcase Your Leadership Style
Prepare examples of how you've empowered your team in past positions. Think about specific instances where you motivated your team to achieve sales goals or improve customer service. This will demonstrate your ability to lead and inspire others, which is crucial for a Membership Manager.
✨Customer Service is Key
Since the role emphasises excellent customer service, be ready to share stories that highlight your commitment to customer satisfaction. Discuss how you've handled difficult situations or turned a negative experience into a positive one, showcasing your problem-solving skills.
✨Research the Company Culture
Familiarise yourself with the company's spirit values and culture. During the interview, align your answers with these values to show that you're not just a fit for the role, but also for the company. This can set you apart from other candidates who may not have done their homework.
