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- Tasks: Lead a dynamic team to boost membership sales across two leisure centres.
- Company: Join one of the UK's largest and most progressive leisure operators.
- Benefits: Competitive salary, career growth, and a vibrant work environment.
- Other info: Empower your team and ensure exceptional customer service in a fun atmosphere.
- Why this job: Make a real impact in the fitness community while developing your leadership skills.
- Qualifications: Experience in sales or membership management with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Our client is one of the UK's largest and most progressive and dynamic leisure operators. They are currently recruiting for a Sales Membership Manager based at their leading new launch facility in Northampton. This is a dual site role to oversee Sales across 2 Leisure Centre facilities.
What your role will be:
- Provide a line manager role supporting the Membership Advisors to maximise every opportunity.
- Work to set KPIs and targets.
- Meet with the team on a regular basis to monitor performance and ensure that the team are supported in line with our spirit values.
- Manage the team with the philosophy to ensure that 'everyone’s a member.'
- Look at how our client can convert users to members.
- Develop a high level of customer service and ensure excellence at all times.
- Empower your team, ensuring they become subject matter experts with a supreme level of product knowledge on all aspects of the facilities and the customers’ needs.
- Ensure administration and systems are kept up to date and compliant.
Your background:
The successful applicant will have experience of working within a Membership management or Sales manager or consultant background. You will need excellent communication skills as you will be required to liaise with external and internal stakeholders.
Sales Manager - Fitness Centre in Northampton employer: Flow Recruitment
Contact Detail:
Flow Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager - Fitness Centre in Northampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the fitness industry and let them know you're on the hunt for a Sales Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to customer service and membership growth, so you can showcase how your experience aligns with their goals during the chat.
✨Tip Number 3
Practice your pitch! Be ready to explain how you've successfully led teams and met KPIs in previous roles. Highlight specific examples that demonstrate your ability to convert users to members and empower your team.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Sales Manager - Fitness Centre in Northampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Manager role. Highlight your experience in membership management and sales, and don’t forget to showcase your leadership skills. We want to see how you can lead a team and drive growth!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific achievements that demonstrate your ability to meet KPIs and targets, and show us your passion for customer service.
Showcase Your Team Management Skills: Since this role involves leading a busy team, make sure to highlight your experience in managing and empowering others. Share examples of how you've supported your team in achieving their goals and how you foster a positive work environment.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Flow Recruitment
✨Know Your Numbers
As a Sales Manager, you'll need to demonstrate your understanding of KPIs and targets. Before the interview, familiarise yourself with common sales metrics in the fitness industry. Be ready to discuss how you've met or exceeded targets in previous roles.
✨Showcase Your Leadership Style
Since this role involves leading a team, think about your leadership approach. Prepare examples of how you've empowered your team in the past, supported their development, and fostered a positive work environment. This will show that you align with the company's spirit values.
✨Customer Service is Key
Highlight your commitment to customer service excellence. Prepare to share specific instances where you've improved customer satisfaction or converted users into members. This will demonstrate your ability to enhance the member experience at the leisure centres.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about challenges you've faced in membership management or sales, and how you overcame them. This will help you illustrate your critical thinking and adaptability in a dynamic environment.