Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team and ensure an exceptional customer experience in a fun environment.
- Company: Exciting family entertainment centre with strong growth plans and a supportive culture.
- Benefits: Competitive salary, monthly bonuses, 50% off food, and flexible working hours.
- Why this job: Join a vibrant team and fast-track your career while having fun at work.
- Qualifications: 12 months management experience in a fast-paced, customer-facing role.
- Other info: Ongoing training, free games, and well-being support for you and your family.
The predicted salary is between 28800 - 43200 £ per year.
Are you a highly motivated and ambitious manager? Are you looking for an employer that will invest in you and develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further!
As an Assistant Manager for our client, you will be at the very centre of the customer and team experience, ensuring that your centre has the best standards and service in the industry. The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre.
Within our clients fast-paced, dynamic world, Assistant Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards.
To be successful you should have:
- a minimum of twelve months management experience in a fast paced, customer-facing environment ideally within the leisure, hospitality, or retail industry
- be passionate about customer service
- evidence of inspiring and developing large teams
- be willing to work nights and weekends
- have ambition for success
Join our client as an Assistant Manager, in return you'll get:
- an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme
- 40-hour contract, plus additional pay for any extra shifts you work
- the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target paid half yearly
- 50% off food when you are working
- optional pension plan
- 28 days holiday
- earn additional days holiday with length of service, up to five days
- one in four weekends off
- ongoing training and development, with the opportunity to fast track your career
- free bowling / golf game vouchers every month
- 30% discount off food and drink for you and up to five friends
- access to our clients Employee Assistance Programme (EAP) for you and your family
- well-being training to support you in the workplace
- opportunity to join the healthcare cash plan
- financial long service awards
- a £15 donation to Barnardos when you complete your induction
- enhanced maternity, paternity, adoption, and shared parental leave benefits
- flexible working, allowing you to have the perfect work life blend
Assistant General Manager - Family Entertainment Centre in London employer: Flow Recruitment
Contact Detail:
Flow Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager - Family Entertainment Centre in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure and hospitality industry. Attend local events or join online groups where you can meet people who might know about job openings. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially their approach to customer service and team management. Think of examples from your past experience that showcase your leadership skills and passion for creating a fun environment.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, let your enthusiasm shine through. They’re looking for someone who can inspire and motivate a team, so don’t be afraid to show them how you can bring energy to the role.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly. Don’t miss out on the opportunity to join a company that values your growth!
We think you need these skills to ace Assistant General Manager - Family Entertainment Centre in London
Some tips for your application 🫡
Show Your Passion: Make sure to highlight your passion for customer service in your application. We want to see how you’ve inspired and developed teams in the past, so share those stories that showcase your enthusiasm!
Tailor Your CV: Don’t just send out the same CV for every job. We love seeing applications that are tailored to the role. Make sure to align your experience with the responsibilities mentioned in the job description.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and experience without wading through unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Flow Recruitment
✨Know the Business Inside Out
Before your interview, take some time to research the family entertainment centre and its offerings. Understand their values, mission, and any recent news or developments. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Leadership Skills
As an Assistant General Manager, you'll be expected to inspire and develop a team. Prepare specific examples from your past experience where you've successfully led a team, resolved conflicts, or improved service standards. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Your Passion for Customer Service
Customer service is at the heart of this role. Be ready to discuss what exceptional customer service means to you and how you've implemented it in previous roles. Share anecdotes that highlight your commitment to creating a fun and safe environment for customers.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company’s growth plans, team culture, and training opportunities. This shows you're not just interested in the job, but also in how you can contribute to and grow with the company.
