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- Tasks: Lead a vibrant leisure centre, ensuring an amazing experience for customers and team.
- Company: Join a financially stable business with exciting growth plans and a supportive culture.
- Benefits: Competitive salary, monthly bonuses, 50% off food, and flexible working hours.
- Other info: Enjoy ongoing training, free games, and well-being support for you and your family.
- Why this job: Fast-track your career to General Manager while making a real impact in a fun environment.
- Qualifications: 18 months in customer-facing management, passion for people, and a drive for success.
The predicted salary is between 30000 - 40000 £ per year.
Are you an ambitious manager looking for a highly autonomous role, where you will take accountability for the centre in the absence of the General Manager? Are you looking for an employer that will invest in you and develop you to a General Manager within twelve to eighteen months? Are you looking for a business that is financially stable and has very exciting growth plans?
As a Deputy Manager for our client, you will be at the very centre of the customer and team experience. We are looking for a Deputy Manager with a strong focus on people management, development and somebody who has the capacity to progress onto the company's General Manager in Waiting programme. The role is varied, exciting and challenging.
Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands-on across all areas of the busy centre. Within our client's fast-paced, dynamic world, Deputy Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards.
To be successful you should have:
- a minimum of eighteen months experience in a customer-facing management role ideally within the leisure, hospitality, or retail industry
- evidence of delivering on financial targets, driving business and sales
- a passion for people including experience of coaching and developing your team
- be fanatical about customer service
- have ambition for success
- be willing to work nights and weekends
Join our client as an Assistant Manager, in return you’ll get:
- an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme
- 40-hour contract, plus additional pay for any extra shifts you work
- the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target – paid half yearly
- 50% off food when you are working
- optional pension plan
- 28 days holiday, earn additional days holiday with length of service, up to five days
- one in four weekends off
- ongoing training and development, with the opportunity to fast track your career
- free bowling / golf game vouchers every month
- 30% discount off food and drink for you and up to five friends
- access to our clients Employee Assistance Programme (EAP) for you and your family
- well-being training to support you in the workplace
- opportunity to join the healthcare cash plan
- financial long service awards
- a £15 donation to Barnardo’s when you complete your induction
- enhanced maternity, paternity, adoption, and shared parental leave benefits
- flexible working, allowing you to have the perfect work life blend
Deputy Manager - Leisure Hospitality Centre in High Wycombe employer: Flow Recruitment
Contact Detail:
Flow Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager - Leisure Hospitality Centre in High Wycombe
✨Tip Number 1
Network like a pro! Get out there and connect with people in the leisure and hospitality industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to current employees at your target companies. You never know who might help you land that Deputy Manager role!
✨Tip Number 2
Prepare for those interviews by practising common questions related to people management and customer service. Think about your past experiences and how they align with the responsibilities of the role. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Showcase your passion for customer service! During interviews, share specific examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to creating a fun and safe environment, which is key for a Deputy Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for ambitious individuals ready to take on exciting challenges in our growing business. Let’s get you on the path to becoming a General Manager!
We think you need these skills to ace Deputy Manager - Leisure Hospitality Centre in High Wycombe
Some tips for your application 🫡
Show Your Passion for People: When writing your application, make sure to highlight your love for people management. Share examples of how you've coached and developed your team in previous roles. We want to see that you're not just a manager, but someone who genuinely cares about their team's growth!
Be Specific About Your Achievements: Don’t just say you’ve hit financial targets; tell us how you did it! Use numbers and specific examples to showcase your success in driving business and sales. This will help us understand the impact you've made in your previous roles.
Tailor Your Application: Make sure your application speaks directly to the job description. Use keywords from the listing to show that you’re a perfect fit for the Deputy Manager role. We love seeing candidates who take the time to align their experience with what we’re looking for!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Flow Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the role of a Deputy Manager in a leisure hospitality centre. Familiarise yourself with the company's values, growth plans, and what they expect from their managers. This will help you tailor your answers and show that you're genuinely interested.
✨Showcase Your People Skills
Since this role focuses heavily on people management, be ready to discuss your experience in coaching and developing teams. Prepare specific examples of how you've motivated staff or improved customer service in previous roles. This will demonstrate your capability to lead effectively.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing a busy shift or resolving a customer complaint. Think through potential scenarios beforehand and outline your approach. This shows you can think on your feet and are prepared for the challenges of the role.
✨Express Your Ambition
The company is looking for someone who has ambition and a desire to progress. Be open about your career goals and how you see yourself growing within the organisation. This will align with their aim to develop you into a General Manager within 12-18 months.