At a Glance
- Tasks: Lead a dynamic team, ensuring top-notch customer experiences and operational excellence.
- Company: Exciting bowling centre with ambitious growth plans and a supportive culture.
- Benefits: Competitive salary, monthly bonuses, 50% off food, and flexible working hours.
- Other info: Enjoy free bowling, ongoing training, and opportunities for career advancement.
- Why this job: Join a fun environment where you can inspire others and grow your career.
- Qualifications: 12 months of management experience in a fast-paced, customer-focused setting.
The predicted salary is between 30000 - 40000 £ per year.
Are you a highly motivated and ambitious manager? Are you looking for an employer that will invest in you and develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further!
As an Assistant Manager for our client, you will be at the very centre of the customer and team experience, ensuring that your centre has the best standards and service in the industry. The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands-on across all areas of the busy centre.
Within our client's fast-paced, dynamic world, Assistant Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards.
To be successful you should have:
- a minimum of twelve months’ management experience in a fast-paced, customer-facing environment ideally within the leisure, hospitality, or retail industry
- be passionate about customer service
- evidence of inspiring and developing large teams
- be willing to work nights and weekends
- have ambition for success
Join our client as an Assistant Manager, in return you’ll get:
- an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme
- 40-hour contract, plus additional pay for any extra shifts you work
- the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target – paid half yearly
- 50% off food when you are working
- optional pension plan
- 28 days holiday, earn additional days holiday with length of service, up to five days
- one in four weekends off
- ongoing training and development, with the opportunity to fast track your career
- free bowling / golf game vouchers every month
- 30% discount off food and drink for you and up to five friends
- access to our clients Employee Assistance Programme (EAP) for you and your family
- well-being training to support you in the workplace
- opportunity to join the healthcare cash plan
- financial long service awards
- a £15 donation to Barnardo’s when you complete your induction
- enhanced maternity, paternity, adoption, and shared parental leave benefits
- flexible working, allowing you to have the perfect work-life blend
Assistant General Manager - Bowling Centre in Hampshire employer: Flow Recruitment
Join a dynamic and financially stable bowling centre as an Assistant General Manager, where your career growth is a priority. With a strong focus on employee development, you will enjoy a vibrant work culture that values customer service and teamwork, alongside competitive benefits such as performance bonuses, flexible working hours, and generous discounts. This role not only offers the chance to lead a passionate team but also provides unique perks like free games and well-being support, making it an excellent place for ambitious individuals seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager - Bowling Centre in Hampshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure and hospitality industry. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its growth plans, and think about how your management experience can contribute to their success. Show them you're not just another candidate, but the right fit for their team.
✨Tip Number 3
Be ready to showcase your leadership skills! During interviews, share specific examples of how you've inspired and developed teams in fast-paced environments. This will highlight your passion for customer service and your ability to manage effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Assistant General Manager - Bowling Centre in Hampshire
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating a fantastic experience for our customers.
Highlight Relevant Experience:Make sure to showcase your management experience in fast-paced environments. We’re keen to see how you’ve inspired and developed teams in the past, so don’t hold back on those examples!
Tailor Your Application:Take a moment to tailor your application to the role. Use keywords from the job description to demonstrate that you understand what we’re looking for. This shows us you’re serious about joining our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Flow Recruitment
✨Know the Business Inside Out
Before your interview, make sure you research the bowling centre and its growth plans. Understand their values, customer service standards, and what makes them unique in the leisure industry. This knowledge will help you demonstrate your genuine interest and align your answers with their goals.
✨Showcase Your Leadership Skills
As an Assistant General Manager, you'll be expected to inspire and develop a team. Prepare examples from your past management experience where you've successfully coached or mentored staff. Highlight how you’ve created a positive work environment and improved team performance.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in a fast-paced environment. Think of specific situations where you had to handle customer complaints or operational challenges. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
✨Demonstrate Your Passion for Customer Service
Since the role is heavily focused on customer experience, be ready to discuss what exceptional customer service means to you. Share stories that illustrate your commitment to creating a fun and safe environment for customers, and how you would uphold the centre's service standards.
