Overview
Our client is one of the UK's largest and most progressive and dynamic leisure operators. They are recruiting for a Sales Membership Manager based at their leading multi-use sports and leisure facility, in Farnham, Surrey. Leading a busy team you will take an active lead in the growth of membership at the site.
Responsibilities
- Provide a line manager role supporting the Membership Advisors to maximise opportunities, working to set KPIs and targets.
- Meet with the team regularly to monitor performance and ensure the team is supported in line with the company spirit values.
- Lead the team with the philosophy that everyone’s a member, focusing on converting users to members.
- Develop a high level of customer service and maintain excellence at all times.
- Empower the team to become subject matter experts with a thorough understanding of all facility aspects and customer needs.
- Ensure administration and systems are kept up to date and compliant.
Qualifications
- Experience in membership management, sales management, or a consultancy background.
- Excellent communication skills to liaise with internal and external customers and staff.
- Ability to demonstrate strong customer service skills and experience at interview.
- Proven track record of motivating and driving a sales team to success.
Sales Manager - Leading Leisure and Sports Centre - Farnham employer: Flow Recruitment
Flow Recruitment is an exceptional employer, offering a supportive and nurturing work environment in Coventry for those passionate about early years education. With a strong focus on employee growth, we provide ample career progression opportunities, alongside attractive benefits such as childcare discounts and enhanced maternity/paternity leave, making it a rewarding place to develop your career while making a meaningful impact on children's lives.
