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- Tasks: Lead a vibrant leisure centre, ensuring an amazing experience for customers and team.
- Company: Join a financially stable business with exciting growth plans and a focus on development.
- Benefits: Competitive salary, monthly bonuses, 28 days holiday, and discounts for you and friends.
- Other info: Flexible working hours and ongoing training to support your career growth.
- Why this job: Fast-track your career to General Manager while enjoying a fun and dynamic work environment.
- Qualifications: 18 months in customer-facing management, passion for people, and a drive for success.
The predicted salary is between 30000 - 40000 £ per year.
Are you an ambitious manager looking for a highly autonomous role, where you will take accountability for the centre in the absence of the General Manager? Are you looking for an employer that will invest in you and develop you to a General Manager within twelve to eighteen months? Are you looking for a business that is financially stable and has very exciting growth plans?
As a Deputy Manager for our client, you will be at the very centre of the customer and team experience. We are looking for a Deputy Manager with a strong focus on people management, development and somebody who has the capacity to progress onto the company's General Manager in Waiting programme. The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands-on across all areas of the busy centre.
Within our client's fast-paced, dynamic world, Deputy Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards.
To be successful you should have:
- a minimum of eighteen months experience in a customer-facing management role ideally within the leisure, hospitality, or retail industry
- evidence of delivering on financial targets, driving business and sales
- a passion for people including experience of coaching and developing your team
- be fanatical about customer service
- have ambition for success
- be willing to work nights and weekends
Join our client as an Assistant Manager, in return you’ll get:
- an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme
- 40-hour contract, plus additional pay for any extra shifts you work
- the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target – paid half yearly
- 50% off food when you are working
- optional pension plan
- 28 days holiday
- earn additional days holiday with length of service, up to five days
- one in four weekends off
- ongoing training and development, with the opportunity to fast track your career
- free bowling / golf game vouchers every month
- 30% discount off food and drink for you and up to five friends
- access to our clients Employee Assistance Programme (EAP) for you and your family
- well-being training to support you in the workplace
- opportunity to join the healthcare cash plan
- financial long service awards
- a £15 donation to Barnardo’s when you complete your induction
- enhanced maternity, paternity, adoption, and shared parental leave benefits
- flexible working, allowing you to have the perfect work life blend
Deputy Manager - Leisure Hospitality Centre employer: Flow Recruitment
Contact Detail:
Flow Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager - Leisure Hospitality Centre
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure and hospitality industry. Attend events, join relevant groups, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its growth plans. Be ready to discuss how your experience aligns with their goals. Practise common interview questions and think of examples that showcase your people management skills.
✨Tip Number 3
Show your passion for customer service! During interviews, share stories that highlight your commitment to creating exceptional experiences for customers. This will demonstrate that you’re not just a manager, but a leader who cares about the team and the clientele.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, get your application in and let’s get you on the path to becoming a General Manager!
We think you need these skills to ace Deputy Manager - Leisure Hospitality Centre
Some tips for your application 🫡
Show Your Passion for People: Make sure to highlight your experience in coaching and developing teams. We want to see that you’re not just a manager, but someone who genuinely cares about their team's growth and success.
Demonstrate Your Financial Acumen: Since delivering on financial targets is key, include specific examples of how you've driven business and sales in your previous roles. Numbers speak volumes, so don’t shy away from showcasing your achievements!
Tailor Your Application: Take the time to customise your application to reflect the job description. Use similar language and focus on the skills and experiences that align with what we’re looking for in a Deputy Manager.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity right away!
How to prepare for a job interview at Flow Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the role of a Deputy Manager in a leisure hospitality centre. Familiarise yourself with the company's values, growth plans, and what they expect from their managers. This will help you tailor your answers and show that you're genuinely interested.
✨Showcase Your People Skills
Since this role focuses heavily on people management, be ready to discuss your experience in coaching and developing teams. Prepare specific examples of how you've motivated staff or improved customer service in previous roles. This will demonstrate your capability to lead effectively.
✨Financial Acumen is Key
The job requires delivering financial targets, so brush up on your understanding of financial metrics relevant to the hospitality industry. Be prepared to discuss how you've previously driven business and sales, and think about how you can apply that knowledge in this new role.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a difficult customer or managing a busy shift. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to maintain a fun and safe environment for customers.