At a Glance
- Tasks: Lead a dynamic team to boost membership and deliver exceptional customer service.
- Company: One of the UK's largest and most progressive leisure operators.
- Benefits: Competitive salary, career growth, and a vibrant work environment.
- Other info: Join a supportive team focused on excellence and customer satisfaction.
- Why this job: Make a real impact in a fun, energetic setting while developing your leadership skills.
- Qualifications: Experience in sales or membership management with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Our client is one of the UK's largest and most progressive and dynamic leisure operators. They are currently recruiting for a Sales Membership Manager based at their leading facility in Daventry.
What your role will be:
- Leading a busy team and taking an active lead in the growth of membership at the site.
- Providing a line manager role supporting the Membership Advisors to maximise every opportunity.
- Working to set KPIs and targets.
- Meeting with the team on a regular basis to monitor performance and ensure that the team are supported in line with our spirit values.
- Managing the team with the philosophy to ensure that 'everyone’s a member' and looking at how our client can convert users to members.
- Developing a high level of customer service and ensuring excellence at all times.
- Empowering your team, ensuring they become subject matter experts with a supreme level of product knowledge on all aspects of the facilities and the customers’ needs.
- Making sure administration and systems are kept up to date and compliant.
Your background:
- The successful applicant will have experience of working within a Membership management or Sales manager or consultant background.
- You will need excellent communication skills as you will be required to liaise with external and internal customers/staff.
- You will be able to demonstrate at interview your excellent customer service skills and experience.
- You will have experience getting the best out of your team and have experience motivating and driving a sales team to success.
Sales Manager - Fitness Leisure Centre in Daventry employer: Flow Recruitment
As one of the UK's largest and most progressive leisure operators, our client offers a vibrant work culture that prioritises employee growth and development. Located in Daventry, this role as Sales Manager at a leading fitness leisure centre provides an opportunity to lead a dynamic team while fostering a spirit of excellence in customer service. With a commitment to empowering staff and a focus on achieving targets, this company is dedicated to creating a rewarding environment for its employees.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Manager - Fitness Leisure Centre in Daventry
✨Tip Number 1
Network like a pro! Reach out to your connections in the fitness industry and let them know you're on the hunt for a Sales Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially their approach to customer service and team management. Be ready to share how your experience aligns with their goals and how you can help convert users to members.
✨Tip Number 3
Show off your leadership skills! During interviews, highlight specific examples of how you've motivated your team in the past. Talk about the KPIs you've set and how you’ve driven your team to exceed targets.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.
We think you need these skills to ace Sales Manager - Fitness Leisure Centre in Daventry
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in membership management or sales, and don’t forget to showcase your excellent communication skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Sales Manager role. Mention how you can lead a team to success and develop customer service excellence.
Showcase Your Team Leadership:In your application, emphasise your experience in motivating and driving a sales team. Share specific examples of how you've empowered your team and achieved KPIs in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Flow Recruitment
✨Know Your Numbers
Before the interview, brush up on key performance indicators (KPIs) relevant to sales and membership growth. Be ready to discuss how you've met or exceeded targets in previous roles, as this will show your potential employer that you understand the metrics that matter.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team or turned around underperformance. This will demonstrate your ability to empower others and drive results, which is crucial for the Sales Manager role.
✨Customer Service is Key
Since the role emphasises excellent customer service, be prepared to share stories that highlight your commitment to customer satisfaction. Discuss how you've handled difficult situations or gone above and beyond to meet customer needs, as this aligns with the company's values.
✨Understand the Facility's Offerings
Research the leisure centre and its services thoroughly. Familiarise yourself with their membership options and any unique selling points. This knowledge will not only impress your interviewers but also help you articulate how you can contribute to converting users into members.
