At a Glance
- Tasks: Lead a dynamic team to boost membership and deliver exceptional customer service.
- Company: One of the UK's largest and most progressive leisure operators.
- Benefits: Competitive salary, career growth, and a vibrant work environment.
- Other info: Join a supportive team focused on excellence and member satisfaction.
- Why this job: Make a real impact in a thriving fitness centre while developing your leadership skills.
- Qualifications: Experience in sales or membership management with strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
Our client is one of the UK's largest and most progressive and dynamic leisure operators. They are currently recruiting for a Sales Membership Manager based at their leading facility in Daventry.
What your role will be:
- Leading a busy team and taking an active lead in the growth of membership at the site.
- Providing a line manager role supporting the Membership Advisors to maximise every opportunity.
- Working to set KPIs and targets.
- Meeting with the team on a regular basis to monitor performance and ensure that the team are supported in line with our spirit values.
- Managing the team with the philosophy to ensure that 'everyone’s a member' and looking at how our client can convert users to members.
- Developing a high level of customer service and ensuring excellence at all times.
- Empowering your team, ensuring they become subject matter experts with a supreme level of product knowledge on all aspects of the facilities and the customers’ needs.
- Making sure administration and systems are kept up to date and compliant.
Your background:
- The successful applicant will have experience of working within a Membership management or Sales manager or consultant background.
- You will need excellent communication skills as you will be required to liaise with external and internal customers/staff.
- You will be able to demonstrate at interview your excellent customer service skills and experience.
- You will have experience getting the best out of your team and have experience motivating and driving a sales team to success.
Sales Manager - Fitness Centre in Daventry employer: Flow Recruitment
As one of the UK's largest and most progressive leisure operators, our client offers a vibrant work culture that prioritises employee growth and development. Located in Daventry, this role as Sales Manager at a leading fitness centre provides an opportunity to lead a dynamic team while fostering a spirit of excellence in customer service. With a commitment to empowering staff and a focus on achieving targets, employees can expect a rewarding environment that values their contributions and encourages professional advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Manager - Fitness Centre in Daventry
✨Tip Number 1
Network like a pro! Reach out to your connections in the fitness industry and let them know you're on the hunt for a Sales Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially their approach to customer service and team management. Be ready to share how your experience aligns with their goals and how you can help grow their membership base.
✨Tip Number 3
Show off your leadership skills! During interviews, highlight specific examples of how you've motivated teams in the past. Talk about KPIs you've set and how you’ve driven your team to exceed targets – that’s what they want to hear!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.
We think you need these skills to ace Sales Manager - Fitness Centre in Daventry
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Manager role. Highlight your experience in membership management and sales, and don’t forget to showcase your excellent communication skills. We want to see how you’ve motivated teams and driven success!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your passion for customer service and how you can help convert users to members. Let us know how you embody our spirit values!
Showcase Your Achievements:When filling out your application, be sure to include specific examples of your past achievements. Whether it’s hitting KPIs or leading a successful team, we want to see how you’ve made an impact in your previous roles.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our dynamic team!
How to prepare for a job interview at Flow Recruitment
✨Know Your Numbers
As a Sales Manager, you'll need to be familiar with KPIs and sales targets. Before the interview, brush up on relevant metrics from your previous roles. Be ready to discuss how you achieved or exceeded these targets and how you plan to do the same in this new position.
✨Showcase Your Leadership Style
Since you'll be leading a team, it's crucial to convey your leadership philosophy. Think about examples where you've empowered your team or turned around underperforming members. Share specific strategies you used to motivate and drive success, as this will resonate well with the interviewers.
✨Customer Service is Key
Your role will heavily focus on customer service excellence. Prepare to share instances where you've gone above and beyond for customers. Highlight how you’ve trained your team to provide top-notch service and how that has impacted membership growth in your previous roles.
✨Be Ready to Discuss Product Knowledge
Understanding the facilities and services offered is vital. Research the fitness centre's offerings and think about how you can ensure your team becomes experts in these areas. Be prepared to discuss how you would implement training sessions to enhance product knowledge among your team.
