At a Glance
- Tasks: Lead a dynamic team to grow memberships and enhance customer service.
- Company: One of the UK's largest and most progressive leisure operators.
- Benefits: Competitive salary, career development, and a vibrant work environment.
- Other info: Empower your team and drive success in a supportive atmosphere.
- Why this job: Make a real impact by converting users into loyal members.
- Qualifications: Experience in membership management or sales, with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Our client is one of the UK's largest and most progressive and dynamic leisure operators. They are currently recruiting for a Sales Membership Manager based at their leading facility in Daventry.
What your role will be:
- Leading a busy team to take an active lead in the growth of membership at the site.
- Providing a line manager role supporting the Membership Advisors to maximize on every opportunity.
- Working to set KPIs and targets.
- Meeting with the team on a regular basis to monitor performance and ensure that the team are supported in line with our spirit values.
- Managing the team with the philosophy to ensure that 'everyone’s a member.'
- Looking at how our client can convert users to members.
- Developing a high level of customer service and ensuring excellence at all times.
- Empowering your team, ensuring they become subject matter experts with a supreme level of product knowledge on all aspects of the facilities and the customers’ needs.
- Making sure administration and systems are kept up to date and compliant.
Your background:
- The successful applicant will have experience of working within a Membership management or Sales manager or consultant background.
- You will need excellent communication skills as you will be required to liaise with external and internal customers/staff.
- You will be able to demonstrate at interview your excellent customer service skills and experience.
- You will have experience getting the best out of your team and have experience motivating and driving a sales team to success.
Membership Growth Leader | Sales Manager in Daventry employer: Flow Recruitment
As one of the UK's largest and most progressive leisure operators, our client offers a vibrant work culture that prioritises employee growth and development. Located in Daventry, this role provides an opportunity to lead a dynamic team while fostering a spirit of excellence in customer service and membership engagement. With a commitment to empowering staff and a focus on achieving targets, this company is an excellent employer for those seeking meaningful and rewarding careers in the leisure industry.
StudySmarter Expert Advice🤫
We think this is how you could land Membership Growth Leader | Sales Manager in Daventry
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry and let them know you're on the hunt for a Sales Membership Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially their approach to customer service and membership growth. Be ready to share how your experience aligns with their goals and how you can empower a team to excel.
✨Tip Number 3
Showcase your leadership skills! During interviews, highlight specific examples of how you've motivated teams in the past. Talk about KPIs you've set and how you’ve driven your team to meet targets – this will resonate well with the hiring managers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Membership Growth Leader | Sales Manager in Daventry
Some tips for your application 🫡
Show Your Passion for Membership Growth:When writing your application, let us see your enthusiasm for growing memberships! Share any relevant experiences where you've successfully increased membership or sales, and how you can bring that energy to our team.
Highlight Your Leadership Skills:As a Membership Growth Leader, we want to know how you’ve led teams in the past. Include examples of how you've motivated your team, set KPIs, and supported them in achieving their targets. This will show us you're ready to take charge!
Demonstrate Your Customer Service Expertise:Customer service is key in this role. Make sure to include specific instances where you've gone above and beyond for customers. We love seeing how you can turn users into loyal members through excellent service!
Keep It Professional Yet Personal:While we appreciate a professional tone, don’t be afraid to let your personality shine through! A bit of warmth and authenticity can make your application stand out. And remember, apply through our website for the best chance!
How to prepare for a job interview at Flow Recruitment
✨Know Your Numbers
Before the interview, brush up on key performance indicators (KPIs) relevant to membership growth. Be ready to discuss how you've set and achieved targets in previous roles. This shows you understand the metrics that matter and can drive results.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in the past. Highlight your approach to empowering team members and fostering a culture of excellence. This will demonstrate that you can motivate and support your team effectively.
✨Customer Service is Key
Be ready to share specific instances where you've gone above and beyond for customers. Discuss how you’ve developed customer service strategies that not only meet but exceed expectations. This aligns perfectly with the client’s focus on high-level service.
✨Understand the Company Culture
Research the company’s spirit values and be prepared to discuss how your personal values align with theirs. Showing that you understand and resonate with their culture will make you a more attractive candidate.
