At a Glance
- Tasks: Lead and inspire a dynamic team while ensuring top-notch customer experiences.
- Company: Join a financially stable business with exciting growth plans.
- Benefits: Competitive salary, bonus opportunities, discounts, and flexible working.
- Other info: Enjoy ongoing training, career growth, and well-being support.
- Why this job: Be at the heart of a fun environment and drive real change.
- Qualifications: 12 months management experience in a fast-paced, customer-focused setting.
Are you a highly motivated and ambitious manager? Are you looking for an employer that will invest in you and develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further!
As an Assistant Manager for our client, you will be at the very centre of the customer and team experience, ensuring that your centre has the best standards and service in the industry. The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands-on across all areas of the busy centre.
Within our client's fast-paced, dynamic world, Assistant Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back-of-house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards.
Responsibilities:- Coach and mentor the team on shift and ensure the centre maintains high standards and service in the industry.
- Be hands-on across all areas of the busy centre to maintain a safe and engaging environment for customers.
- Support the General Manager with back-of-house duties and run an exceptional front-of-house operation.
- Deliver financial targets and service standards.
- A minimum of twelve months' management experience in a fast-paced, customer-facing environment, ideally within the leisure, hospitality, or retail industry.
- Passion for customer service.
- Evidence of inspiring and developing large teams.
- willingness to work nights and weekends.
- Aiming for success and career growth.
- An excellent salary with the opportunity to earn an extra £1 per hour, paid monthly as part of the bonus scheme.
- 40-hour contract, plus additional pay for any extra shifts.
- Opportunity to earn an outperformance bonus, with a share of centre profits once targets are met (paid semi-annually).
- 50% off food when you are working.
- Optional pension plan.
- 28 days holiday, with additional days based on length of service (up to five extra days).
- One in four weekends off.
- Ongoing training and development with fast-track career opportunities.
- Free bowling/golf vouchers each month.
- 30% discount on food and drink for you and up to five friends.
- Access to the Employee Assistance Programme (EAP) for you and your family.
- Well-being training and participation in a healthcare cash plan.
- Financial long service awards.
- A £15 donation to Barnardo's after induction completion.
- Enhanced maternity, paternity, adoption, and shared parental leave benefits.
- Flexible working to support work-life balance.
Assistant General Manager in Crawley employer: Flow Recruitment
Join a dynamic and financially stable company that prioritises your career growth and development as an Assistant General Manager. With a vibrant work culture that values teamwork and customer service, you will enjoy a range of benefits including competitive pay, performance bonuses, and flexible working arrangements. Our commitment to employee well-being and ongoing training ensures that you will thrive in a supportive environment while making a meaningful impact on both customers and your team.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager in Crawley
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Flow Recruitment. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Flow Recruitment
Don't be shy about reaching out to Flow Recruitment directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant General Manager in Crawley
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Flow Recruitment and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Flow Recruitment
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
