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- Tasks: Lead a dynamic team, ensuring top-notch customer experiences in a fun bowling centre.
- Company: Join a financially stable business with exciting growth plans and a supportive culture.
- Benefits: Competitive salary, monthly bonuses, 40-hour contract, and discounts on food and drinks.
- Why this job: Make a real impact while developing your career in a fast-paced leisure environment.
- Qualifications: 12 months of management experience in a customer-facing role; passion for service is key.
- Other info: Enjoy ongoing training, flexible working, and opportunities for career advancement.
The predicted salary is between 30000 - 42000 £ per year.
Are you a highly motivated and ambitious manager? Are you looking for an employer that will invest in you and develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further!
As an Assistant Manager for our client, you will be at the very centre of the customer and team experience, ensuring that your centre has the best standards and service in the industry. The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands-on across all areas of the busy centre.
Within our client's fast-paced, dynamic world, Assistant Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards.
To be successful you should have:
- a minimum of twelve months’ management experience in a fast-paced, customer-facing environment ideally within the leisure, hospitality, or retail industry
- be passionate about customer service
- evidence of inspiring and developing large teams
- be willing to work nights and weekends
- have ambition for success
Join our client as an Assistant Manager, in return you’ll get:
- an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme
- 40-hour contract, plus additional pay for any extra shifts you work
- the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target – paid half yearly
- 50% off food when you are working
- optional pension plan
- 28 days holiday
- earn additional days holiday with length of service, up to five days
- one in four weekends off
- ongoing training and development, with the opportunity to fast track your career
- free bowling / golf game vouchers every month
- 30% discount off food and drink for you and up to five friends
- access to our clients Employee Assistance Programme (EAP) for you and your family
- well-being training to support you in the workplace
- opportunity to join the healthcare cash plan
- financial long service awards
- a £15 donation to Barnardo’s when you complete your induction
- enhanced maternity, paternity, adoption, and shared parental leave benefits
- flexible working, allowing you to have the perfect work-life blend
Assistant Manager - Bowling Leisure Centre - Basingstoke employer: Flow Recruitment
Contact Detail:
Flow Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Bowling Leisure Centre - Basingstoke
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to management and customer service. Think about your past experiences and how they align with what the company is looking for.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Assistant Manager - Bowling Leisure Centre - Basingstoke
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about the opportunity to manage a busy leisure centre and create an amazing experience for customers.
Tailor Your Experience: Make sure to highlight your management experience in fast-paced environments. We love seeing how you've inspired and developed teams in previous roles, so don’t hold back on those examples!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and relevant to the Assistant Manager position.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process smoothly. We can’t wait to hear from you!
How to prepare for a job interview at Flow Recruitment
✨Know the Business Inside Out
Before your interview, take some time to research the leisure centre and its values. Understand their growth plans and how they operate. This will not only show your enthusiasm but also help you align your answers with what they’re looking for.
✨Showcase Your Management Skills
Be ready to discuss your previous management experience in detail. Prepare examples of how you've inspired and developed teams in fast-paced environments. Highlight specific situations where you’ve successfully handled challenges or improved customer service.
✨Demonstrate Your Passion for Customer Service
Since the role is heavily focused on customer experience, think of instances where you went above and beyond for customers. Share stories that illustrate your commitment to creating a safe and fun environment, as this will resonate well with the interviewers.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows that you’re genuinely interested in the role and helps you assess if it’s the right fit for you.
