At a Glance
- Tasks: Lead a dynamic team, ensuring top-notch customer experiences in a fun bowling centre.
- Company: Join a financially stable business with exciting growth plans.
- Benefits: Competitive salary, monthly bonuses, 40-hour contract, and 28 days holiday.
- Other info: Enjoy free bowling vouchers, discounts, and ongoing training for career advancement.
- Why this job: Be at the heart of a vibrant environment while developing your management skills.
- Qualifications: 12 months management experience in a fast-paced, customer-facing role.
The predicted salary is between 30000 - 40000 € per year.
Are you a highly motivated and ambitious manager? Are you looking for an employer that will invest in you and develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further!
As an Assistant Manager for our client, you will be at the very centre of the customer and team experience, ensuring that your centre has the best standards and service in the industry. The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands-on across all areas of the busy centre.
Within our client's fast-paced, dynamic world, Assistant Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards.
To be successful you should have:
- a minimum of twelve months’ management experience in a fast-paced, customer-facing environment ideally within the leisure, hospitality, or retail industry
- be passionate about customer service
- evidence of inspiring and developing large teams
- be willing to work nights and weekends
- have ambition for success
Join our client as an Assistant Manager, in return you’ll get:
- an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme
- 40-hour contract, plus additional pay for any extra shifts you work
- the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target – paid half yearly
- 50% off food when you are working
- optional pension plan
- 28 days holiday
- earn additional days holiday with length of service, up to five days
- one in four weekends off
- ongoing training and development, with the opportunity to fast track your career
- free bowling / golf game vouchers every month
- 30% discount off food and drink for you and up to five friends
- access to our clients Employee Assistance Programme (EAP) for you and your family
- well-being training to support you in the workplace
- opportunity to join the healthcare cash plan
- financial long service awards
- a £15 donation to Barnardo’s when you complete your induction
- enhanced maternity, paternity, adoption, and shared parental leave benefits
- flexible working, allowing you to have the perfect work-life blend
Assistant General Manager - Bowling Centre in Basingstoke employer: Flow Recruitment
Join a vibrant and dynamic team as an Assistant General Manager at our client's Bowling Centre, where your career growth is a priority. With a strong focus on employee development, competitive salaries, and a range of benefits including bonuses, discounts, and flexible working options, this role offers a rewarding environment for those passionate about customer service and team leadership. Experience the excitement of being part of a financially stable business with ambitious growth plans, all while enjoying a fun and supportive workplace culture.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager - Bowling Centre in Basingstoke
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the bowling centre and its values. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As an Assistant General Manager, you'll be leading a team and interacting with customers. Think of examples from your past experiences where you've successfully managed a team or resolved customer issues, and be ready to share them.
✨Tip Number 3
Show your passion for customer service! During the interview, highlight your commitment to creating a fun and safe environment for customers. Share stories that demonstrate how you've gone above and beyond to ensure a great experience.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple way to stand out and show your enthusiasm for the role.
We think you need these skills to ace Assistant General Manager - Bowling Centre in Basingstoke
Some tips for your application 🫡
Show Your Passion:Make sure to highlight your passion for customer service in your application. We want to see how you can inspire and develop teams, so share any relevant experiences that showcase your enthusiasm and commitment.
Tailor Your CV:Don’t just send out the same CV for every job. Tailor it to match the Assistant General Manager role by emphasising your management experience in fast-paced environments. We love seeing candidates who take the time to align their skills with our needs!
Be Clear and Concise:When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, so make sure to express why you’re the perfect fit for the role without rambling on.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Flow Recruitment
✨Know the Business Inside Out
Before your interview, take some time to research the bowling centre and its growth plans. Understand their values, customer service standards, and what makes them unique in the leisure industry. This will not only impress your interviewers but also help you tailor your answers to align with their goals.
✨Showcase Your Leadership Skills
As an Assistant General Manager, you'll be expected to inspire and develop a team. Prepare examples from your past management experience where you've successfully coached or mentored others. Highlight how you’ve handled challenges and improved team performance, as this will demonstrate your capability to lead effectively.
✨Emphasise Customer Service Passion
Since the role is heavily focused on customer experience, be ready to discuss your passion for customer service. Share specific instances where you went above and beyond to ensure customer satisfaction. This will show that you understand the importance of creating a fun and safe environment for guests.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in a fast-paced environment. Think about potential challenges you might face in the role and how you would address them. Practising these scenarios can help you articulate your thought process clearly during the interview.
