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- Tasks: Lead a dynamic team, ensuring top-notch customer service and a fun environment.
- Company: Join a financially stable business with exciting growth plans in leisure hospitality.
- Benefits: Enjoy flexible working, bonuses, discounts, and ongoing training for career growth.
- Why this job: Be part of a vibrant culture that values your development and well-being.
- Qualifications: Must have 12 months of management experience in a fast-paced, customer-facing role.
- Other info: Free bowling/golf vouchers and a donation to charity upon induction.
The predicted salary is between 28800 - 43200 £ per year.
Are you a highly motivated and ambitious manager? Are you looking for an employer that will invest in you and develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further!
As an Assistant Manager for our client, you will be at the very centre of the customer and team experience, ensuring that your centre has the best standards and service in the industry. The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre.
Within our client's fast-paced, dynamic world, Assistant Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards.
To be successful you should have:
- a minimum of twelve months’ management experience in a fast paced, customer-facing environment ideally within the leisure, hospitality, or retail industry
- be passionate about customer service
- evidence of inspiring and developing large teams
- be willing to work nights and weekends
- have ambition for success
Join our client as an Assistant Manager, in return you’ll get:
- an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme
- 40-hour contract, plus additional pay for any extra shifts you work
- the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target - paid half yearly
- 50% off food when you are working
- optional pension plan
- 28 days holiday
- earn additional days holiday with length of service, up to five days
- one in four weekends off
- ongoing training and development, with the opportunity to fast track your career
- free bowling / golf game vouchers every month
- 30% discount off food and drink for you and up to five friends
- access to our clients Employee Assistance Programme (EAP) for you and your family
- well-being training to support you in the workplace
- opportunity to join the healthcare cash plan
- financial long service awards
- a £15 donation to Barnardo’s when you complete your induction
- enhanced maternity, paternity, adoption, and shared parental leave benefits
- flexible working, allowing you to have the perfect work life blend
Assistant Manager - Leisure Hospitality Centre employer: Flow Recruitment
Contact Detail:
Flow Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Leisure Hospitality Centre
✨Tip Number 1
Familiarise yourself with the leisure and hospitality industry trends. Understanding current customer preferences and operational challenges can help you demonstrate your knowledge during interviews, showing that you're not just a manager but a passionate leader in the field.
✨Tip Number 2
Network with professionals in the leisure and hospitality sector. Attend industry events or join relevant online forums to connect with others. This can provide you with insights into what employers are looking for and may even lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams in fast-paced environments. Highlight your coaching and mentoring experiences, as these are crucial for the Assistant Manager role and will set you apart from other candidates.
✨Tip Number 4
Research our client’s company culture and values. Tailoring your conversation to align with their mission and demonstrating how your personal values match can significantly enhance your chances of making a positive impression during the interview.
We think you need these skills to ace Assistant Manager - Leisure Hospitality Centre
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant management experience in fast-paced, customer-facing environments. Emphasise any specific achievements in the leisure, hospitality, or retail sectors that demonstrate your ability to inspire and develop teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ambition for success. Mention how your previous experiences align with the responsibilities of the Assistant Manager role and express your enthusiasm for contributing to the company's growth.
Highlight Relevant Skills: In your application, clearly outline skills that are essential for the role, such as team coaching, financial target achievement, and operational management. Use specific examples to illustrate how you've successfully applied these skills in past positions.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a managerial role.
How to prepare for a job interview at Flow Recruitment
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to ensure a great experience for customers in your previous roles.
✨Demonstrate Leadership Skills
As an Assistant Manager, you'll be expected to inspire and develop your team. Prepare to discuss your management style and provide examples of how you've successfully coached and mentored team members in the past.
✨Understand the Business Operations
Familiarise yourself with the operational aspects of a leisure hospitality centre. Be ready to discuss how you would handle various situations, from managing finances to ensuring safety standards, showcasing your ability to run both front and back of house effectively.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about challenges you've faced in fast-paced environments and how you overcame them, as this will demonstrate your readiness for the role.
