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For Companies At a Glance
- Tasks: Lead a dynamic team, ensuring top-notch customer service and a fun environment.
- Company: Join a financially stable business with exciting growth plans in the leisure industry.
- Benefits: Enjoy flexible working, bonuses, discounts, and ongoing training for career advancement.
- Why this job: Be part of a vibrant culture focused on people development and employee engagement.
- Qualifications: Must have 12 months management experience in a fast-paced, customer-facing role.
- Other info: Free bowling/golf vouchers and a donation to Barnardo’s upon induction.
The predicted salary is between 28800 - 42000 £ per year.
Job Description
Are you a highly motivated and ambitious manager?
Are you looking for an employer that will invest in you and develop your career further?
Are you looking for a business that is financially stable and has very exciting growth plans?
If so, then look no further!
As an Assistant Manager for our client, you will be at the very centre of the customer and team experience, ensuring that your centre has the best standards and service in the industry.
The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre. Within this role the key focus will be people development and employee engagement/HR initiatives.
Within our clients fast-paced, dynamic world, Assistant Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards.
To be successful you should have:
- a minimum of twelve months’ management experience in a fast paced, customer-facing environment ideally within the leisure, hospitality, or retail industry
- be passionate about customer service
- evidence of inspiring and developing large teams
- be willing to work nights and weekends
- have ambition for success
Join our client as an Assistant Manager, in return you’ll get:
- an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme
- 40-hour contract, plus additional pay for any extra shifts you work
- the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target – paid half yearly
- 50% off food when you are working
- optional pension plan
- 28 days holiday
- earn additional days holiday with length of service, up to five days
- one in four weekends off
- ongoing training and development, with the opportunity to fast track your career
- free bowling / golf game vouchers every month
- 30% discount off food and drink for you and up to five friends
- access to our clients Employee Assistance Programme (EAP) for you and your family
- well-being training to support you in the workplace
- opportunity to join the healthcare cash plan
- financial long service awards
- a £15 donation to Barnardo’s when you complete your induction
- enhanced maternity, paternity, adoption, and shared parental leave benefits
- flexible working, allowing you to have the perfect work life blend
Assistant Manager - Hospitality Leisure Centre employer: Flow Recruitment
Contact Detail:
Flow Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Hospitality Leisure Centre
✨Tip Number 1
Familiarise yourself with the latest trends in the hospitality and leisure industry. Understanding what makes a centre successful can help you stand out during interviews, as you can discuss how you would implement these trends in your role.
✨Tip Number 2
Network with current or former employees of the company. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your management experience.
✨Tip Number 3
Prepare to showcase your leadership skills through specific examples. Think about times when you've successfully coached or mentored a team, as this is a key focus for the Assistant Manager role.
✨Tip Number 4
Demonstrate your passion for customer service by sharing personal anecdotes. Highlighting your commitment to creating exceptional customer experiences will resonate well with the hiring team.
We think you need these skills to ace Assistant Manager - Hospitality Leisure Centre
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your management experience in customer-facing environments, particularly in leisure, hospitality, or retail. Use specific examples that demonstrate your ability to inspire and develop teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ambition for success. Mention how your previous experiences align with the responsibilities of the Assistant Manager role and express your enthusiasm for the company's growth plans.
Highlight Relevant Skills: In your application, emphasise skills such as team coaching, financial target achievement, and creating a safe and enjoyable environment for customers. These are key aspects of the role that the employer will be looking for.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a managerial position.
How to prepare for a job interview at Flow Recruitment
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to ensure a great experience for customers in your previous roles.
✨Demonstrate Leadership Skills
Prepare to discuss your management experience, particularly in coaching and mentoring teams. Highlight instances where you inspired your team or improved their performance, as this is crucial for the Assistant Manager role.
✨Understand the Business Operations
Familiarise yourself with the operations of a leisure centre. Be ready to talk about how you would handle both front of house and back of house duties, and how you can contribute to achieving financial targets and maintaining service standards.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewer about the company’s growth plans and employee development initiatives. This shows your interest in the role and helps you gauge if the company aligns with your career aspirations.
