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- Tasks: Lead and inspire your team while ensuring top-notch customer experiences.
- Company: Join a financially stable company with exciting growth plans in the hospitality sector.
- Benefits: Enjoy career development opportunities and a dynamic work environment.
- Why this job: Be at the heart of a fun, fast-paced center that values your contributions.
- Qualifications: Must have 12 months of management experience in a customer-focused role.
- Other info: Willingness to work nights and weekends is essential.
The predicted salary is between 28800 - 43200 £ per year.
Are you a highly motivated and ambitious manager? Are you looking for an employer that will invest in you and develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further! As an Assistant Manager for our client, you will be at the very centre of the customer and team experience, ensuring that your centre has the best standards and service in the industry. The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre. Within our clients fast-paced, dynamic world, Assistant Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards. To be successful you should have: a minimum of twelve months’ management experience in a fast paced, customer-facing environment ideally within the leisure, hospitality, or retail industry be passionate about customer service evidence of inspiring and developing large teams be willing to work nights and weekends have …
Assistant Manager - Hospitality Leisure employer: Flow Recruitment
Contact Detail:
Flow Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Hospitality Leisure
✨Tip Number 1
Familiarize yourself with the latest trends in the hospitality and leisure industry. This knowledge will not only help you during interviews but also demonstrate your passion for the field.
✨Tip Number 2
Network with professionals in the hospitality sector. Attend industry events or join relevant online groups to connect with others who can provide insights or even referrals for the position.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams in fast-paced environments. Highlight your ability to inspire and develop team members, as this is crucial for the role.
✨Tip Number 4
Show your enthusiasm for customer service by sharing stories of how you've gone above and beyond to enhance customer experiences in your previous roles.
We think you need these skills to ace Assistant Manager - Hospitality Leisure
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your management experience in fast-paced, customer-facing environments. Emphasize any relevant roles in hospitality, leisure, or retail to align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to inspire and develop teams. Use specific examples from your past experiences to demonstrate your skills and achievements.
Highlight Relevant Skills: In your application, focus on key skills such as team coaching, financial target achievement, and operational management. Make sure to mention your willingness to work nights and weekends, as this is important for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Flow Recruitment
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Leadership Skills
Prepare to discuss your management style and how you've successfully led teams in the past. Highlight instances where you coached or mentored team members, showcasing your ability to inspire and develop others.
✨Understand the Business Operations
Familiarize yourself with the operational aspects of the leisure and hospitality industry. Be ready to discuss how you can contribute to both front of house and back of house operations, ensuring a seamless experience for customers.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in a fast-paced environment. Think about challenges you've faced in previous roles and how you handled them, particularly in customer-facing situations.
