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For Companies At a Glance
- Tasks: Lead a dynamic team, ensuring top-notch service and a fun atmosphere for customers.
- Company: Join a financially stable business with exciting growth plans in the leisure industry.
- Benefits: Enjoy flexible working, bonuses, discounts, and ongoing training to boost your career.
- Why this job: Be part of a vibrant culture that values customer service and team development.
- Qualifications: Must have 12 months of management experience in a fast-paced, customer-facing role.
- Other info: Free bowling vouchers and a donation to charity upon induction!
The predicted salary is between 28800 - 42000 £ per year.
Job Description
Are you a highly motivated and ambitious manager?
Are you looking for an employer that will invest in you and develop your career further?
Are you looking for a business that is financially stable and has very exciting growth plans?
If so, then look no further!
As an Assistant Manager for our client, you will be at the very centre of the customer and team experience, ensuring that your centre has the best standards and service in the industry.
The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre.
Within our clients fast-paced, dynamic world, Assistant Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards.
To be successful you should have:
- a minimum of twelve months’ management experience in a fast paced, customer-facing environment ideally within the leisure, hospitality, or retail industry
- be passionate about customer service
- evidence of inspiring and developing large teams
- be willing to work nights and weekends
- have ambition for success
Join our client as an Assistant Manager, in return you’ll get:
- an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme
- 40-hour contract, plus additional pay for any extra shifts you work
- the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target – paid half yearly
- 50% off food when you are working
- optional pension plan
- 28 days holiday
- earn additional days holiday with length of service, up to five days
- one in four weekends off
- ongoing training and development, with the opportunity to fast track your career
- free bowling / golf game vouchers every month
- 30% discount off food and drink for you and up to five friends
- access to our clients Employee Assistance Programme (EAP) for you and your family
- well-being training to support you in the workplace
- opportunity to join the healthcare cash plan
- financial long service awards
- a £15 donation to Barnardo’s when you complete your induction
- enhanced maternity, paternity, adoption, and shared parental leave benefits
- flexible working, allowing you to have the perfect work life blend
Assistant Manager - Bowling Centre employer: Flow Recruitment
Contact Detail:
Flow Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Bowling Centre
✨Tip Number 1
Familiarise yourself with the bowling centre's operations and customer service standards. Understanding their specific approach will help you demonstrate your alignment with their values during interviews.
✨Tip Number 2
Network with current or former employees of the bowling centre. They can provide valuable insights into the company culture and expectations, which can give you an edge in your discussions.
✨Tip Number 3
Prepare examples of how you've successfully managed teams in fast-paced environments. Highlighting your leadership skills and ability to inspire others will resonate well with the hiring managers.
✨Tip Number 4
Show your enthusiasm for the leisure and hospitality industry. Being genuinely passionate about customer service and team development will make you a standout candidate for the Assistant Manager role.
We think you need these skills to ace Assistant Manager - Bowling Centre
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant management experience, particularly in fast-paced, customer-facing environments. Emphasise any roles where you coached or mentored teams, as this is crucial for the Assistant Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ambition for success. Mention specific examples of how you've inspired and developed teams in previous roles to demonstrate your suitability for the job.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as leadership, financial management, and operational efficiency. Use keywords from the job listing to ensure your application stands out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential for a managerial role.
How to prepare for a job interview at Flow Recruitment
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to ensure customer satisfaction, as this role heavily focuses on creating a fun and safe environment for guests.
✨Demonstrate Leadership Skills
Prepare to discuss your management experience in detail. Highlight instances where you successfully coached and developed team members, as well as how you handled challenges in a fast-paced environment. This will show that you have the capability to inspire and lead a large team.
✨Understand the Business Operations
Familiarise yourself with the operational aspects of a bowling centre. Be ready to talk about how you would manage both front of house and back of house duties effectively. Showing that you understand the financial targets and service standards will impress the interviewers.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle difficult situations. Think of examples where you had to make quick decisions or resolve conflicts, as these are crucial in a busy leisure environment.
