Assistant General Manager - Hospitality Leisure
Assistant General Manager - Hospitality Leisure

Assistant General Manager - Hospitality Leisure

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team, ensuring top-notch customer experiences and operational excellence.
  • Company: Join a financially stable business with exciting growth plans in the hospitality sector.
  • Benefits: Competitive salary, monthly bonuses, 40-hour contract, and discounts on food and drinks.
  • Why this job: Be at the heart of a fun environment while developing your management skills.
  • Qualifications: 12 months of management experience in a fast-paced, customer-facing role.
  • Other info: Enjoy ongoing training, flexible working, and opportunities for career advancement.

The predicted salary is between 28800 - 43200 £ per year.

Job Description

Are you a highly motivated and ambitious manager?

Are you looking for an employer that will invest in you and develop your career further?

Are you looking for a business that is financially stable and has very exciting growth plans?

If so, then look no further!

As an Assistant Manager for our client, you will be at the very centre of the customer and team experience, ensuring that your centre has the best standards and service in the industry.

The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre.

Within our clients fast-paced, dynamic world, Assistant Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards.

To be successful you should have:

  • a minimum of twelve months’ management experience in a fast paced, customer-facing environment ideally within the leisure, hospitality, or retail industry
  • be passionate about customer service
  • evidence of inspiring and developing large teams
  • be willing to work nights and weekends
  • have ambition for success

Join our client as an Assistant Manager, in return you’ll get:

  • an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme
  • 40-hour contract, plus additional pay for any extra shifts you work
  • the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target – paid half yearly
  • 50% off food when you are working
  • optional pension plan
  • 28 days holiday
  • earn additional days holiday with length of service, up to five days
  • one in four weekends off
  • ongoing training and development, with the opportunity to fast track your career
  • free bowling / golf game vouchers every month
  • 30% discount off food and drink for you and up to five friends
  • access to our clients Employee Assistance Programme (EAP) for you and your family
  • well-being training to support you in the workplace
  • opportunity to join the healthcare cash plan
  • financial long service awards
  • a £15 donation to Barnardo’s when you complete your induction
  • enhanced maternity, paternity, adoption, and shared parental leave benefits
  • flexible working, allowing you to have the perfect work life blend

Assistant General Manager - Hospitality Leisure employer: Flow Recruitment

Join a dynamic and financially stable company that prioritises your growth and development as an Assistant General Manager in the hospitality leisure sector. With a strong focus on employee well-being, you will enjoy a supportive work culture, ongoing training opportunities, and a range of benefits including generous holiday allowances, performance bonuses, and discounts for you and your friends. This role not only offers a competitive salary but also the chance to be part of an exciting growth journey in a fun and engaging environment.
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Contact Detail:

Flow Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant General Manager - Hospitality Leisure

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality and leisure industry. Attend events, join relevant groups, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Prepare for interviews by practising common questions and scenarios specific to the role of Assistant General Manager. Think about how you can showcase your management experience and customer service passion. Role-play with a friend to boost your confidence!

✨Tip Number 3

Showcase your personality! When you get the chance to meet potential employers, let your enthusiasm shine through. Share your vision for creating an exceptional customer experience and how you inspire teams. Remember, they want to see the real you!

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities that could be perfect for you. Plus, it’s a great way to ensure your application gets noticed. Let’s get you that Assistant General Manager role!

We think you need these skills to ace Assistant General Manager - Hospitality Leisure

Management Experience
Customer Service
Team Leadership
Coaching and Mentoring
Financial Target Achievement
Operational Management
Problem-Solving Skills
Adaptability
Communication Skills
Time Management
Attention to Detail
Ambition for Success
Flexibility in Working Hours

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the hospitality and leisure industry shine through. We want to see that you're not just looking for a job, but that you're genuinely excited about creating amazing customer experiences.

Tailor Your CV: Make sure your CV is tailored to the role of Assistant General Manager. Highlight your management experience in fast-paced environments and any specific achievements that demonstrate your ability to inspire and develop teams. We love seeing how you’ve made a difference!

Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to show us what you can bring to the table without fluff.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!

How to prepare for a job interview at Flow Recruitment

✨Know Your Stuff

Before the interview, make sure you understand the company and its values. Research their growth plans and how they operate in the hospitality leisure sector. This will help you align your answers with what they’re looking for.

✨Showcase Your Leadership Skills

As an Assistant General Manager, you'll need to inspire and develop teams. Prepare examples of how you've successfully managed teams in the past, focusing on coaching and mentoring. Be ready to discuss specific situations where you made a positive impact.

✨Demonstrate Your Customer Service Passion

This role is all about providing exceptional customer experiences. Think of times when you went above and beyond for customers. Share these stories during your interview to show your commitment to outstanding service.

✨Be Ready for Scenario Questions

Expect questions that put you in hypothetical situations related to managing a busy centre. Practice your responses to scenarios involving team management, financial targets, and customer satisfaction. This will help you think on your feet during the actual interview.

Assistant General Manager - Hospitality Leisure
Flow Recruitment

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