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For Companies At a Glance
- Tasks: Lead a dynamic team, ensuring top-notch customer experiences and operational excellence.
- Company: Join a financially stable business with exciting growth plans in the leisure industry.
- Benefits: Enjoy flexible working, bonuses, discounts, and ongoing training for career advancement.
- Why this job: Be part of a fun environment that values your development and offers a vibrant workplace culture.
- Qualifications: Must have 12 months of management experience in a fast-paced, customer-facing role.
- Other info: Free bowling vouchers and well-being training included!
The predicted salary is between 28800 - 43200 £ per year.
Are you a highly motivated and ambitious manager? Are you looking for an employer that will invest in you and develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further!
As an Assistant Manager for our client, you will be at the very centre of the customer and team experience, ensuring that your centre has the best standards and service in the industry. The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre.
Within our client's fast-paced, dynamic world, Assistant Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards.
To be successful you should have:
- a minimum of twelve months’ management experience in a fast paced, customer-facing environment ideally within the leisure, hospitality, or retail industry
- be passionate about customer service
- evidence of inspiring and developing large teams
- be willing to work nights and weekends
- have ambition for success
Join our client as an Assistant Manager, in return you’ll get:
- an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme
- 40-hour contract, plus additional pay for any extra shifts you work
- the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target - paid half yearly
- 50% off food when you are working
- optional pension plan
- 28 days holiday
- earn additional days holiday with length of service, up to five days
- one in four weekends off
- ongoing training and development, with the opportunity to fast track your career
- free bowling / golf game vouchers every month
- 30% discount off food and drink for you and up to five friends
- access to our clients Employee Assistance Programme (EAP) for you and your family
- well-being training to support you in the workplace
- opportunity to join the healthcare cash plan
- financial long service awards
- a £15 donation to Barnardo’s when you complete your induction
- enhanced maternity, paternity, adoption, and shared parental leave benefits
- flexible working, allowing you to have the perfect work life blend
Assistant Centre Manager - Bowling Venue employer: Flow Recruitment
Contact Detail:
Flow Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Centre Manager - Bowling Venue
✨Tip Number 1
Familiarise yourself with the bowling venue's operations and customer service standards. Understanding the specific challenges and opportunities within this environment will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current or former employees of the venue to gain insights into the company culture and expectations. This can provide you with valuable information that you can use to tailor your approach when applying.
✨Tip Number 3
Prepare examples of how you've successfully managed teams in fast-paced environments. Highlighting your leadership skills and ability to inspire others will be crucial in showcasing your fit for the Assistant Centre Manager role.
✨Tip Number 4
Be ready to discuss your passion for customer service and how you've gone above and beyond to enhance customer experiences in previous roles. This will resonate well with the employer's focus on delivering exceptional service.
We think you need these skills to ace Assistant Centre Manager - Bowling Venue
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant management experience, particularly in fast-paced, customer-facing environments. Emphasise any roles where you coached or mentored teams, as this is crucial for the Assistant Centre Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ambition for success. Mention specific examples of how you've inspired and developed teams in previous roles to demonstrate your suitability for the job.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as leadership, financial management, and operational efficiency. Use keywords from the job listing to ensure your application stands out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential for a managerial role.
How to prepare for a job interview at Flow Recruitment
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to ensure customer satisfaction, as this role heavily focuses on creating a fun and safe environment for guests.
✨Demonstrate Leadership Skills
Prepare to discuss your management experience in detail. Highlight instances where you successfully coached and mentored team members, showcasing your ability to inspire and develop large teams, which is crucial for the Assistant Centre Manager position.
✨Understand the Business Operations
Familiarise yourself with the operational aspects of a bowling venue. Be ready to talk about how you would support the General Manager with back-of-house duties and ensure smooth front-of-house operations, as this will demonstrate your readiness for the varied responsibilities of the role.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in a fast-paced environment. Think of examples where you handled difficult situations or made quick decisions to maintain service standards, as this will show your capability to thrive under pressure.
