Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Oversee daily operations, ensuring top-notch customer service and health and safety standards.
- Company: Join one of the UK's leading Leisure/Sports Centre operators.
- Benefits: Gain valuable experience in a dynamic environment with opportunities for growth.
- Other info: Flexible hours including evenings and weekends; qualifications required.
- Why this job: Lead a diverse team and make a real impact in the community.
- Qualifications: Supervisory experience and strong communication skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager with strong exposure to managing fast‑paced wet and dry site leisure operations.
The successful candidate will be responsible for supporting the day‑to‑day operations of the centre, overseeing health and safety, driving customer‑service excellence and supporting the team.
Our Duty Manager will:
- Have experience in a supervisory role
- Be able to lead and motivate a diverse team fully embracing our company values
- Be focused on high customer service standards
- Have excellent verbal, written and IT communication skills
- Create an environment where colleagues can achieve their full potential
- Manage cost control and drive income in all areas of the business
- Demonstrate exceptional time management and deadline compliance
Successful candidates must achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays, and will also require a DBS check prior to starting.
Duty Manager - Sports Leisure Centre in Wellington employer: Flow Recruitment Ltd
Contact Detail:
Flow Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Sports Leisure Centre in Wellington
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the application process.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and team management. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your experience effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Duty Manager - Sports Leisure Centre in Wellington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing fast-paced leisure operations. We want to see how you've led teams and ensured high customer service standards, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Duty Manager role. Share your passion for sports and leisure, and how you can contribute to our company values.
Show Off Your Qualifications: If you already have your National Pool Lifeguard, First Aid at Work, or Pool Plant Operators qualifications, make sure to mention them upfront. If not, let us know how you plan to achieve them within the required timescale.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Flow Recruitment Ltd
✨Know Your Stuff
Make sure you’re familiar with the operations of a leisure centre, especially in managing both wet and dry areas. Brush up on health and safety regulations, customer service standards, and any relevant qualifications like the National Pool Lifeguard or First Aid at Work.
✨Show Your Leadership Skills
Prepare examples of how you've successfully led and motivated a team in the past. Think about specific situations where you’ve embraced company values and driven your team to achieve their best. This will show that you can handle the diverse team at the centre.
✨Customer Service is Key
Be ready to discuss how you’ve maintained high customer service standards in previous roles. Share stories that highlight your ability to resolve issues and create a positive environment for both customers and staff.
✨Time Management Matters
Demonstrate your exceptional time management skills by discussing how you prioritise tasks and meet deadlines. Prepare to explain how you would manage the busy schedule of a Duty Manager, especially during peak times like weekends and holidays.