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For Companies At a Glance
- Tasks: Lead a vibrant bowling centre, ensuring a fun and safe experience for customers and team.
- Company: Join a financially stable business with exciting growth plans and a supportive culture.
- Benefits: Competitive salary, monthly bonuses, 28 days holiday, and discounts on food and activities.
- Why this job: Fast-track your career to General Manager while enjoying a dynamic and engaging work environment.
- Qualifications: Experience in customer-facing management and a passion for coaching and customer service.
- Other info: Flexible working hours and ongoing training to support your career development.
The predicted salary is between 30000 - 42000 £ per year.
About the Role
Are you an ambitious manager looking for a highly autonomous role, where you will take accountability for the centre in the absence of the General Manager? Are you looking for an employer that will invest in you and develop you to a General Manager within twelve to eighteen months? Are you looking for a business that is financially stable and has very exciting growth plans?
Responsibilities
As a Deputy Manager for our client, you will be at the very centre of the customer and team experience. Taking accountability for the centre in the absence of the General Manager. The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre. Within our client's fast-paced, dynamic world, Deputy Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards.
Qualifications
- A minimum of eighteen months experience in a customer-facing management role ideally within the leisure, hospitality, or retail industry
- Evidence of delivering on financial targets, driving business and sales
- A passion for people including experience of coaching and developing your team
- Be fanatical about customer service
- Have ambition for success
- Be willing to work nights and weekends
Benefits
- An excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme
- 40-hour contract, plus additional pay for any extra shifts you work
- The opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target – paid half yearly
- 50% off food when you are working
- Optional pension plan
- 28 days holiday
- Earn additional days holiday with length of service, up to five days
- One in four weekends off
- Ongoing training and development, with the opportunity to fast track your career
- Free bowling / golf game vouchers every month
- 30% discount off food and drink for you and up to five friends
- Access to our client's Employee Assistance Programme (EAP) for you and your family
- Well-being training to support you in the workplace
- Opportunity to join the healthcare cash plan
- Financial long service awards
- A £15 donation to Barnardo’s when you complete your induction
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
- Flexible working, allowing you to have the perfect work life blend
Deputy General Manager - Bowling Entertainment Centre in Swindon employer: Flow Recruitment Ltd
Contact Detail:
Flow Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager - Bowling Entertainment Centre in Swindon
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure and hospitality industry. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to management and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for people! During interviews, share specific examples of how you've coached and developed your team. This will highlight your leadership skills and commitment to customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Deputy General Manager - Bowling Entertainment Centre in Swindon
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you’re not just looking for any job, but that you’re genuinely excited about becoming a Deputy General Manager and making a difference in our Bowling Entertainment Centre.
Tailor Your Experience: Make sure to highlight your relevant experience in customer-facing management roles. We’re looking for evidence of how you’ve delivered on financial targets and driven business success, so don’t hold back on those achievements!
Be Personable: We love people who are fanatical about customer service! In your application, share examples of how you’ve coached and developed your team, and how you’ve created a fun and safe environment for customers. This will show us you’re the right fit for our culture.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Flow Recruitment Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Deputy General Manager. Familiarise yourself with the key aspects of managing a bowling entertainment centre, from customer service to financial targets. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your People Skills
Since this role involves coaching and mentoring your team, be prepared to share specific examples of how you've successfully developed others in previous positions. Highlight your passion for people and customer service, as these are crucial for creating a fun and safe environment.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to handle challenges. Think about situations where you've had to manage conflicts or improve team performance, and be ready to discuss your approach and the outcomes.
✨Demonstrate Your Ambition
The company is looking for someone who is ambitious and eager to grow into a General Manager role. Be sure to express your career aspirations and how you see yourself contributing to the company's exciting growth plans. This will show that you're not just looking for a job, but a long-term career.
