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For Companies At a Glance
- Tasks: Lead a dynamic team to grow memberships and deliver exceptional customer service.
- Company: One of the UK's largest and most progressive leisure operators.
- Benefits: Competitive salary, career development, and a vibrant work environment.
- Why this job: Join a passionate team and make a real impact in the fitness community.
- Qualifications: Experience in membership management or sales, with strong communication skills.
- Other info: Empower your team and thrive in a supportive, energetic atmosphere.
The predicted salary is between 36000 - 60000 £ per year.
Our client is one of the UK's largest and most progressive and dynamic leisure operators. They are currently recruiting for a Membership Manager. Leading a busy team you will take an active lead in the growth of membership at their site, based at one of their leading sites in Kirkby in Ashfield, Nottinghamshire.
Responsibilities
- Provide a line manager role supporting the Membership Advisors to maximize on every opportunity.
- Work to set KPIs and targets and meet with the team regularly to monitor performance and ensure that the team are supported in line with our spirit values.
- Manage the team with the philosophy to ensure that 'everyone’s a member’ and look at how the client can convert users to members.
- Develop a high level of customer service and ensure excellence at all times.
- Empower your team to become subject matter experts with a supreme level of product knowledge on all aspects of the facilities and the customers’ needs.
- Ensure administration and systems are kept up to date and compliant.
Qualifications
- Experience of working within a Membership management or Sales manager or consultant background.
- Excellent communication skills with internal and external customers/staff.
- Ability to demonstrate excellent customer service skills during interview and experience.
- Experience getting the best out of a team and motivating and driving a sales team to success.
Sales Membership Manager - Fitness employer: Flow Recruitment Ltd
Contact Detail:
Flow Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Membership Manager - Fitness
✨Tip Number 1
Network like a pro! Reach out to your connections in the fitness industry and let them know you're on the hunt for a Sales Membership Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you show that you’re not just looking for any job, but that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your sales pitch! As a Membership Manager, you'll need to demonstrate your ability to sell the benefits of membership. Role-play common interview scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that dream job, and applying directly can sometimes give you an edge over other candidates. Plus, we’re here to support you every step of the way!
We think you need these skills to ace Sales Membership Manager - Fitness
Some tips for your application 🫡
Show Your Passion for Fitness: When writing your application, let your enthusiasm for fitness and membership management shine through. We want to see how your passion aligns with our mission to create a welcoming environment where 'everyone’s a member'.
Highlight Your Team Leadership Skills: Make sure to showcase your experience in leading teams and driving performance. We’re looking for someone who can motivate and empower their team, so share specific examples of how you've done this in the past.
Demonstrate Customer Service Excellence: Since customer service is key in this role, include instances where you’ve gone above and beyond for customers. We want to know how you ensure excellence at all times and how you can instil that in your team.
Keep It Professional Yet Personal: While we appreciate professionalism, don’t be afraid to let your personality come through in your application. We’re looking for someone who fits our spirit values, so a touch of authenticity can go a long way!
How to prepare for a job interview at Flow Recruitment Ltd
✨Know Your Numbers
As a Sales Membership Manager, you'll need to be familiar with KPIs and targets. Before the interview, brush up on relevant metrics you've achieved in previous roles. Be ready to discuss how you met or exceeded these targets and how you can apply that experience to help the team grow membership.
✨Showcase Your Leadership Style
Since you'll be leading a team, it's crucial to demonstrate your leadership skills. Prepare examples of how you've motivated teams in the past, especially in a sales environment. Think about specific strategies you used to empower your team and how you can bring that philosophy to this role.
✨Customer Service is Key
This role emphasises excellent customer service. Be prepared to share instances where you've gone above and beyond for customers. Highlight your ability to turn users into members by providing exceptional service and understanding their needs.
✨Be Ready to Discuss Product Knowledge
The client wants someone who can ensure their team has supreme product knowledge. Research the facilities and services offered at the site in Kirkby in Ashfield. During the interview, express your enthusiasm for learning and how you plan to empower your team to become experts in what they offer.
