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For Companies At a Glance
- Tasks: Lead a dynamic team to boost membership and achieve targets.
- Company: One of the UK's largest and most progressive leisure operators.
- Benefits: Competitive salary, career growth, and a vibrant work environment.
- Why this job: Make a real impact in a fun, energetic setting while developing your leadership skills.
- Qualifications: Experience in membership or sales management with strong communication skills.
- Other info: Join a supportive team focused on excellence and customer satisfaction.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Our client is one of the UK\’s largest and most progressive and dynamic leisure operators. They are recruiting for a Membership Manager based in Alton. Leading a busy team, you will take an active lead in the growth of membership at their site.
Responsibilities
- Provide a line manager role supporting the Membership Advisors to maximise opportunities and work to set KPIs and targets.
- Meet with the team regularly to monitor performance and ensure the team are supported in line with our spirit values.
- Manage the team to ensure that everyone’s a member and drive membership conversions.
- Develop a high level of customer service and ensure excellence at all times.
- Empower the team to become subject matter experts with a supreme level of product knowledge on all aspects of the facilities and customers’ needs.
- Ensure administration and systems are kept up to date and compliant.
Requirements / Background
- Experience in Membership management, Sales management, or a related consultant background.
- Excellent communication skills to liaise with external and internal customers and staff.
- Proven ability to motivate and drive a sales team to success and to get the best out of your team.
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Sales Manager - Leisure Centre employer: Flow Recruitment Ltd
Contact Detail:
Flow Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager - Leisure Centre
✨Tip Number 1
Network like a pro! Get out there and connect with people in the leisure industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission and how you can contribute to their growth. Tailor your answers to show how your experience aligns with their goals, especially in driving membership conversions and team motivation.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've successfully managed teams in the past. Highlight your ability to empower others and drive performance, as this is key for a Membership Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Let’s get you that Sales Manager position!
We think you need these skills to ace Sales Manager - Leisure Centre
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Sales Manager role. Highlight your previous experience in membership management and sales, and don’t forget to sprinkle in some of those key performance indicators (KPIs) you’ve smashed!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for the Membership Manager position. Share specific examples of how you've motivated teams and driven sales success in the past.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application is clear and engaging. Use a friendly tone, just like we do at StudySmarter, and ensure there are no typos or grammatical errors – we want to see your attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see all the other exciting opportunities we have available!
How to prepare for a job interview at Flow Recruitment Ltd
✨Know Your Numbers
Before the interview, brush up on key performance indicators (KPIs) relevant to membership management and sales. Be ready to discuss how you've met or exceeded targets in previous roles, as this will show your potential employer that you understand what drives success in a sales environment.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team or helped them achieve their goals. This will demonstrate your ability to support and empower others, which is crucial for the Membership Manager role.
✨Customer Service Excellence
Since the role emphasises high levels of customer service, be ready to share instances where you've gone above and beyond for customers. Highlight your approach to ensuring customer satisfaction and how it contributed to membership growth or retention.
✨Familiarise Yourself with the Company
Research the leisure operator's values and mission. Understanding their spirit values will help you align your answers with what they stand for. This shows genuine interest and can set you apart from other candidates who may not have done their homework.
