At a Glance
- Tasks: Support daily operations, oversee health and safety, and drive customer service excellence.
- Company: One of the UK's largest Leisure/Sports Centre operators with a vibrant culture.
- Benefits: Competitive pay, training opportunities, and a chance to lead a dynamic team.
- Other info: Flexible hours including evenings and weekends, with great career progression.
- Why this job: Make a real impact in a fun environment while developing your leadership skills.
- Qualifications: Experience in aquatics and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager at their leading site, based in Berkhamsted. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team.
Responsibilities:
- Ideally have experience working in aquatics, especially swimming lessons at a supervisory or management level.
- Be able to lead and motivate a diverse team fully embracing our company values.
- Be focused on high customer service standards.
- Have excellent verbal, written and IT communication skills.
- Create an environment where colleagues can achieve their full potential.
- Manage cost control and drive income in all areas of the business.
- Demonstrate exceptional time management and deadline compliance.
Qualifications and Additional Information:
Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting.
Duty Manager - Sports Leisure Centre in England employer: Flow Recruitment Ltd
Contact Detail:
Flow Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Sports Leisure Centre in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure and sports industry. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your experience in aquatics and customer service. This will help you stand out during interviews and showcase your passion for the role.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family, focusing on common questions related to management and customer service. This will boost your confidence and help you articulate your thoughts clearly.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're genuinely interested in joining our team at the Leisure Centre.
We think you need these skills to ace Duty Manager - Sports Leisure Centre in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Duty Manager role. Highlight your experience in aquatics and any supervisory roles you've held. We want to see how you can lead a team and drive customer service excellence!
Show Off Your Skills: In your cover letter, don’t just list your qualifications. Instead, give us examples of how you've used your excellent communication skills and time management in previous roles. We love seeing real-life applications of your skills!
Embrace Our Values: Familiarise yourself with our company values and reflect them in your application. Show us how you can create an environment where your colleagues can thrive and achieve their full potential. We’re all about teamwork and motivation!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get your journey started!
How to prepare for a job interview at Flow Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of aquatics and swimming lessons. Be ready to discuss your previous experience in managing teams and how you've ensured high customer service standards in the past.
✨Show Your Leadership Skills
Prepare examples of how you've motivated a diverse team in previous roles. Think about specific situations where you’ve led by example and embraced company values, as this will resonate well with the interviewers.
✨Communicate Clearly
Since excellent communication skills are key for this role, practice articulating your thoughts clearly. Whether it’s verbal or written, make sure you can convey your ideas effectively, especially when discussing health and safety protocols.
✨Time Management is Key
Be ready to talk about how you manage your time and meet deadlines. Share strategies you’ve used to ensure smooth operations in a busy environment, as this will demonstrate your ability to handle the demands of the Duty Manager role.