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- Tasks: Lead a dynamic team and ensure an exceptional customer experience in a busy leisure centre.
- Company: Join a financially stable business with exciting growth plans and a focus on employee development.
- Benefits: Competitive salary, career progression to General Manager, and a supportive work environment.
- Other info: Hands-on role with opportunities for personal and professional growth in a fast-paced setting.
- Why this job: Be at the heart of a vibrant community and make a real impact on customer satisfaction.
- Qualifications: Experience in customer-facing management and a passion for coaching and developing teams.
The predicted salary is between 30000 - 40000 £ per year.
Are you an ambitious manager looking for a highly autonomous role, where you will take accountability for the centre in the absence of the General Manager? Are you looking for an employer that will invest in you and develop you to a General Manager within twelve to eighteen months? Are you looking for a business that is financially stable and has very exciting growth plans?
As a Deputy Manager for our client, you will be at the very centre of the customer and team experience. We are looking for a Deputy Manager with a strong focus on people management, development and somebody who has the capacity to progress onto the companies General Manager in Waiting programme. The role is varied, exciting and challenging.
Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre. Within our clients fast-paced, dynamic world, Deputy Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards.
To be successful you should have:
- a minimum of eighteen months experience in a customer-facing management role ideally within the leisure, hospitality, or retail industry
- evidence of delivering on financial targets, driving business and sales
- a passion for people including experience of coaching and developing your team
- be fanatical about customer service
- have ambition for success
- be willing to work nights and weekends
Join our client as an Assistant Manager, in return you’ll get: an excellent salary.
Deputy Manager - Leisure Hospitality Centre employer: Flow Recruitment Ltd
Contact Detail:
Flow Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager - Leisure Hospitality Centre
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure and hospitality industry. Attend events, join relevant groups, and don’t be shy about letting people know you’re on the hunt for a Deputy Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews by practising common questions related to people management and customer service. We recommend doing mock interviews with friends or family. The more comfortable you are talking about your experience and ambitions, the better you'll shine when it counts!
✨Tip Number 3
Showcase your passion for the industry! When you get the chance to chat with potential employers, share your enthusiasm for customer service and team development. Let them see that you’re not just looking for any job, but that you’re genuinely excited about contributing to their growth plans.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for ambitious managers like you who are ready to take the next step in their career. So, what are you waiting for? Get applying!
We think you need these skills to ace Deputy Manager - Leisure Hospitality Centre
Some tips for your application 🫡
Show Your Passion for People: Make sure to highlight your experience in coaching and developing teams. We want to see your passion for people management shine through in your application!
Demonstrate Financial Acumen: Since delivering financial targets is key, include specific examples of how you've driven business and sales in your previous roles. Numbers speak volumes, so don’t hold back!
Tailor Your Application: Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who understand our values and can relate their experiences to the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Flow Recruitment Ltd
✨Know Your Stuff
Before the interview, make sure you understand the leisure and hospitality industry inside out. Research the company’s values, their growth plans, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your People Skills
As a Deputy Manager, you'll be all about people management. Prepare examples of how you've successfully coached and developed your team in the past. Highlight any specific situations where your leadership made a difference, as this will demonstrate your capability to take on the role.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios, like handling a difficult customer or managing a busy shift. Think through your responses beforehand, focusing on how you would ensure a safe and fun environment while meeting financial targets.
✨Express Your Ambition
The company is looking for someone who wants to progress to a General Manager role. Be open about your career aspirations and how you see yourself growing within the company. This shows that you're not just looking for a job, but a long-term career path.