At a Glance
- Tasks: Lead a vibrant leisure centre, driving performance across food, drink, amusements, and bowling/golf.
- Company: Dynamic hospitality business with exciting growth plans and a focus on employee development.
- Benefits: Autonomy in your role, career development opportunities, and a supportive work environment.
- Other info: Fast-paced environment requiring resilience and flexibility, with night and weekend shifts.
- Why this job: Shape the future of a thriving business while inspiring your team and delighting customers.
- Qualifications: 18 months experience as a General Manager in leisure, hospitality, or retail.
The predicted salary is between 35000 - 45000 £ per year.
Are you an ambitious General Manager looking for a highly autonomous role, with the power to really shape and influence the business? Are you looking for an employer that will heavily invest in you, and provide copious opportunities to develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further!
Responsibilities:
- Run one of our busy centres.
- Create a safe, fun, and vibrant environment for your team and customers.
- Enjoy the freedom to make a real impact driving the financial and commercial performance of your business across all four revenue streams (Food, Drink, Amusements and Bowling/Golf).
- Be fully accountable for delivering all areas of your budget and KPIs, driving the profit performance of your centre and share in the success.
- Coach, lead, motivate and inspire your team to deliver outstanding service that delights customers and keeps them coming back for more.
Qualifications:
- A minimum of eighteen months experience as a hands-on General Manager ideally within the leisure, hospitality, or retail industry.
- A relentless approach to delivering the best operational standards in the industry.
- Evidence of optimising sales and performance of a business unit.
- A passion for people, with evidence of coaching, developing, and progressing your team.
- An empathetic and compassionate approach.
- Resilience, flexibility, and adaptability, to fit in with our fast-paced environment.
- Be willing to work nights and weekends.
General Manager - Leisure Hospitality Centre in Basingstoke employer: Flow Recruitment Ltd
Contact Detail:
Flow Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Leisure Hospitality Centre in Basingstoke
✨Tip Number 1
Network like a pro! Get out there and connect with people in the leisure and hospitality industry. Attend events, join relevant groups, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on your dream job!
✨Tip Number 2
Showcase your personality! When you land that interview, let your passion for the industry shine through. Share stories about how you've motivated teams or improved performance in previous roles. We want to see the real you and how you can make an impact!
✨Tip Number 3
Research the company! Before any interview, dive deep into the business’s values, culture, and recent news. This will not only help you tailor your answers but also show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. By applying directly, you’ll get noticed quicker and can showcase your enthusiasm for the role right from the start. Let’s get you that General Manager position!
We think you need these skills to ace General Manager - Leisure Hospitality Centre in Basingstoke
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the leisure and hospitality industry! Share specific examples of how you've created vibrant environments in your previous roles. This will help us understand your commitment to delivering outstanding service.
Be Specific About Your Achievements: When detailing your experience, focus on quantifiable results. Mention how you optimised sales or improved performance in your past positions. Numbers speak volumes, so don’t shy away from showcasing your successes!
Tailor Your Application: Make sure your application reflects the job description. Highlight your hands-on management style and your ability to coach and inspire teams. We want to see how you align with our values and vision for growth.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Flow Recruitment Ltd
✨Know Your Numbers
As a General Manager, you'll need to demonstrate your understanding of financial performance. Brush up on key metrics like budget management, revenue streams, and KPIs. Be ready to discuss how you've optimised sales in previous roles.
✨Showcase Your Leadership Style
This role requires strong leadership skills. Prepare examples of how you've coached and motivated your team in the past. Highlight specific instances where your leadership made a tangible difference in service quality or team morale.
✨Emphasise Your Customer Focus
Creating a vibrant environment for customers is crucial. Think of examples where you've enhanced customer experience or resolved issues effectively. This will show your potential employer that you prioritise customer satisfaction.
✨Be Ready for Scenario Questions
Expect questions about how you'd handle specific situations, like managing a busy weekend or dealing with a dissatisfied customer. Practise your responses to these scenarios to demonstrate your problem-solving skills and adaptability.