Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a fun team, ensuring top-notch service and safety in a vibrant entertainment centre.
- Company: Join a dynamic family entertainment centre with a focus on customer experience.
- Benefits: Competitive salary, monthly bonuses, 50% off food, and extra holiday days.
- Other info: Ongoing training, career growth opportunities, and free games every month!
- Why this job: Be at the heart of the action, inspiring teams and creating memorable experiences.
- Qualifications: 12 months management experience in fast-paced, customer-focused environments.
The predicted salary is between 30000 - 40000 £ per year.
As an Assistant Manager for our client, you will be at the very centre of the customer and team experience, ensuring that your centre has the best standards and service in the industry.
Responsibilities:
- Coaching and mentoring the team on shift, and ensuring the centre is a safe and fun environment for customers.
- Hands‑on across all areas of the busy centre.
- Supporting the General Manager with back‑of‑house duties, as well as running an exceptional operation front‑of‑house.
- Delivering financial targets and service standards.
Qualifications:
- A minimum of twelve months’ management experience in a fast paced, customer‑facing environment ideally within the leisure, hospitality, or retail industry.
- Be passionate about customer service.
- Evidence of inspiring and developing large teams.
- Be willing to work nights and weekends.
- Have ambition for success.
Benefits:
- An excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme.
- 40‑hour contract, plus additional pay for any extra shifts you work.
- The opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target - paid half yearly.
- 50% off food when you are working.
- Optional pension plan.
- 28 days holiday, earn additional days holiday with length of service, up to five days.
- One in four weekends off.
- Ongoing training and development, with the opportunity to fast track your career.
- Free bowling / golf game vouchers every month.
- 30% discount off food and drink for you and up to five friends.
- Access to our clients Employee Assistance Programme (EAP) for you and your family.
- Well‑being training to support you in the workplace.
- Opportunity to join the healthcare cash plan.
- Financial long service awards.
Assistant Manager - Family Entertainment Centre in Basingstoke employer: Flow Recruitment Ltd
Contact Detail:
Flow Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Family Entertainment Centre in Basingstoke
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll come across during the real deal.
✨Tip Number 3
Show off your passion for customer service! Be ready to share examples of how you've gone above and beyond for customers in the past. This is key for a role like Assistant Manager.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows you're keen and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Assistant Manager - Family Entertainment Centre in Basingstoke
Some tips for your application 🫡
Show Your Passion for Customer Service: Make sure to highlight your love for customer service in your application. We want to see how you've gone above and beyond to create amazing experiences for customers in your previous roles.
Highlight Your Management Experience: Since we're looking for someone with management experience, be sure to detail your past roles where you’ve coached and mentored teams. We love seeing examples of how you've inspired others to achieve their best!
Be Specific About Your Achievements: When filling out your application, don’t just list your duties. Instead, share specific achievements that demonstrate your ability to meet financial targets and maintain high service standards. Numbers speak volumes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity at our Family Entertainment Centre!
How to prepare for a job interview at Flow Recruitment Ltd
✨Know the Company Inside Out
Before your interview, make sure you research the company thoroughly. Understand their values, mission, and what makes them stand out in the family entertainment industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be expected to coach and mentor your team. Prepare examples from your past experiences where you've successfully led a team or improved service standards. Highlight your ability to inspire and develop others, as this is crucial for the role.
✨Demonstrate Your Customer Service Passion
Since the role revolves around customer experience, be ready to discuss your approach to delivering exceptional service. Share specific instances where you went above and beyond for customers, and how you ensure a safe and fun environment for everyone.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about potential challenges you might encounter in a busy centre and how you would handle them. This will show your readiness to tackle the fast-paced nature of the job.