At a Glance
- Tasks: Support the sales team and manage customer inquiries in a dynamic office environment.
- Company: Join Flow Europe, a global leader in ultrahigh-pressure waterjet technology.
- Benefits: Permanent position with competitive pay and opportunities for personal development.
- Other info: Collaborative culture with a focus on professional growth and teamwork.
- Why this job: Be part of an innovative team and contribute to exciting international projects.
- Qualifications: Experience in office administration and strong communication skills required.
The predicted salary is between 12000 - 18000 £ per year.
Flow Europe GmbH is a 100% subsidiary of Flow International Corporation, Kent/Seattle (USA) and has own subsidiaries in Italy, Spain, France, UK and Czech Republic. The headquarter of Flow Europe is in Germany. As an international company with more than 50 years of experience and more than 15,000 installed waterjet and abrasive waterjet systems, Flow is the world leader in development, manufacture and sales of ultrahigh-pressure (UHP) waterjet technology. We are looking for the following person in our Hinckley Office (UK):
Main Tasks
- General office support to Business Manager, Sales team, Technical Service and Aftermarket Customer Service.
- Responsible for tracking payments of systems sold, in coordination with Sales.
- Assisting sales team establishing the first contact with customers.
- General customer management.
- Answer day to day telephone and digital inquiries for general issues.
- Responsible for C lead contact management.
- Manage Flow UK actual AX Dynamics and lead input to Microsoft 365 CRM system.
- Organization and coordination of Tradeshows, including hotel bookings and local placements.
- Order processing and quotation preparation, contracts and other documents.
- Local Health & Safety liaison with HR Manager including RAMS for colleagues.
- Arrange, monitor and control company car Fleet.
- Maintain facilities and utilities contracts with vendors.
- General coordination with other European Regions.
- Process invoices, vendor payments and VAT control.
Your Profile
- Ability to work in a team and very good communication skills.
- Confident and pleasant telephone manner.
- Completed qualification in a business-related subject, e.g. vocational training or university degree.
- At least 3 years of commercial experience such as office administration, customer service, etc. in an international business environment.
- Fluent English (verbal and written), any other European language is an advantage.
- Good, comprehensive knowledge of MS Office suite.
- Customer and solution-oriented working style and flexible mindset.
- Positive attitude and teamwork skills used to work in both a local and international environment.
- High quality standards and quality awareness.
- Must have correct documentation for working in the UK.
- Ability to travel within Europe (twice a year).
What we offer
- Permanant position at a World Leading Company.
- Challenging projects with a dynamic and international team.
- Attractive package and remuneration.
- The opportunity to contribute comprehensively to your area of responsibility and to develop personally.
- Supportive and collaborative work environment.
Be a part of a unique group of people who not only love what they do but love the technology. Our team is comprised of talented individuals who have purpose, creativity and passion, and we are proud to be recognized leaders in the application of ultrahigh-pressure (UHP) waterjet cutting technology around the globe. We are committed to the professional growth and personal well-being of our team.
Sales Support Part-Time - UK in Hinckley employer: Flow International
Flow Europe GmbH is an exceptional employer, offering a permanent position in a dynamic and international team at the forefront of ultrahigh-pressure waterjet technology. With a strong focus on employee growth and a supportive work culture, we provide challenging projects and an attractive remuneration package, ensuring that our team members can thrive both personally and professionally in our Hinckley office.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Part-Time - UK in Hinckley
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in the waterjet technology space. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice your communication skills! Since this role involves customer interaction, being able to convey your thoughts clearly and confidently is key. Try mock interviews with friends or use online resources to sharpen your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our awesome team at Flow Europe.
We think you need these skills to ace Sales Support Part-Time - UK in Hinckley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Support role. Highlight relevant experience in office administration and customer service, and don’t forget to mention your skills with MS Office and CRM systems!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your communication skills and explain why you’re a great fit for our team. Be sure to mention your positive attitude and teamwork skills.
Showcase Your Experience:When detailing your work history, focus on your commercial experience in an international environment. We love seeing how you've contributed to previous teams and projects, so don’t hold back!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Flow International
✨Know Your Stuff
Before the interview, make sure you understand Flow Europe GmbH's products and services, especially their waterjet technology. Familiarise yourself with the role of Sales Support and how it fits into the sales process. This will show your genuine interest and help you answer questions more confidently.
✨Show Off Your Communication Skills
Since this role requires excellent communication, practice articulating your thoughts clearly. Prepare examples from your past experiences where you successfully managed customer inquiries or collaborated with a team. This will demonstrate your ability to communicate effectively in both verbal and written forms.
✨Be Ready for Teamwork Questions
Expect questions about teamwork and collaboration, as these are crucial for the role. Think of specific instances where you worked well in a team, highlighting your positive attitude and flexibility. This will help the interviewers see how you can contribute to their supportive and collaborative work environment.
✨Prepare for Practical Scenarios
You might be asked to handle a hypothetical situation related to customer management or order processing. Brush up on your problem-solving skills and think through how you would approach these scenarios. Showing that you can think on your feet will impress the interviewers.
