Service Advisor - Flow Cadillac of Wilmington

Wilmington Full-Time No home office possible

Service Advisor – Flow Cadillac of Wilmington

Flow Cadillac of Wilmington is seeking an experienced Service Advisor. We provide ongoing training and future career opportunities to those willing to contribute the effort and time. We prefer to promote from within our company and will help you reach your potential. We will train anyone new to the industry, including onsite and manufacturer instruction, and other training, as needed.

Qualities and Characteristics

Recent automotive Service Advisor experience
Customer service and sales skills (empathy, patience, listening, conflict resolution, etc.)
Resilience, the ability to overcome objections
Ability to multitask, prioritize, and communicate with customers, management and other employees in a timely manner within a fast-paced environment

Job Requirements

Desire to succeed by listening to the needs of the customer
Professional appearance and demeanor
Reliable transportation is a must

Work schedule averages 45+ hours per week – closed on Sundays.

Flow Automotive Companies is committed to being on the cutting edge of the transportation industry and needs like-minded individuals to join our team. Our growth has been driven by a strategy to attract and develop high achieving people of outstanding character who are committed to operational excellence and to providing extraordinary personal service. Flow operates 54 automotive franchises representing 26 manufacturers in 10 cities and employs over 2,200 people in North Carolina and Virginia.

Benefits

Medical, dental, and life insurance (including dependent coverage)
Paid time off
Paid volunteer time
401(k) Retirement Plan and Financial Wellness Program
Thrive@Flow Wellness Program with on-site nurse
Employee pricing for automotive service and vehicle purchases
Scholarship program for children of employees

Applicants must pass a pre-employment drug screening.

Flow Automotive Companies is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.