At a Glance
- Tasks: Manage customer relationships and drive satisfaction while identifying growth opportunities.
- Company: Dynamic company focused on customer success and innovation.
- Benefits: Performance bonuses, career progression, and structured training.
- Other info: Join a diverse team that values different perspectives and backgrounds.
- Why this job: Make a real impact on customer outcomes and develop your career.
- Qualifications: Experience in customer success or account management with strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
Senior Customer Success Consultant – HF1346463
Location: Reigate
Interview Date: 16th July
Take ownership of customer outcomes in a role that combines relationship management and commercial impact.
What You’ll Do
- Manage and develop strong relationships with a portfolio of customers
- Drive customer retention, engagement and satisfaction
- Conduct regular account reviews and success planning sessions
- Identify upsell and growth opportunities where appropriate
- Resolve customer concerns and coordinate solutions with internal teams
- Monitor KPIs and ensure customers achieve desired outcomes
- Support onboarding and adoption of products and services
What You Bring
- Experience in customer success, account management or client services
- Excellent communication and relationship-building skills
- Commercial awareness and customer-focused mindset
- Strong organisation and problem-solving abilities
- Ability to manage multiple priorities effectively
What You Get
- Performance bonuses
- Career progression opportunities
- Structured training and development
- Collaborative and supportive team culture
Why Different?
This role offers genuine ownership, visibility and the opportunity to make a measurable impact on customer outcomes while developing a rewarding long-term career.
We believe that diversity makes us stronger and more innovative. We warmly welcome applications from individuals of all backgrounds, experiences, and perspectives.
We think you need these skills to ace Senior Customer Success Consultant – HF1346463 in Reigate
Customer Success
Account Management
Client Services
Communication Skills
Relationship-Building Skills
Commercial Awareness
Customer-Focused Mindset
