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For Companies At a Glance
- Tasks: Drive revenue growth and manage customer relationships in a dynamic logistics environment.
- Company: Join a growing logistics business with a focus on sustainability and customer success.
- Benefits: Competitive salary, achievable targets, and opportunities for progression.
- Other info: Full-time office-based role with clear expectations and ownership.
- Why this job: Make a real impact on customer retention and revenue in a fast-paced role.
- Qualifications: Experience in account management or sales, with strong organisational skills.
The predicted salary is between 30000 - 35000 £ per year.
The Opportunity
We’re hiring a commercially driven Account Manager to join a growing business within the logistics sector, playing a critical role in driving sustainable revenue growth while protecting and expanding an existing customer base. This is a high-impact, hands-on role sitting at the intersection of Sales, Customer Services, and Finance - ideal for someone who thrives on structure, ownership, and accountability.
You’ll manage customer relationships end-to-end: developing new business, growing existing accounts, re-engaging dormant customers, and ensuring revenue is protected through disciplined follow-up, strong onboarding, and proactive credit awareness. The role rewards consistency, commercial thinking, and data-led execution.
What You’ll Be Doing
- Revenue Growth & Account Development
- Proactively grow revenue across new and existing logistics customers through structured account plans
- Identify upsell, cross-sell and expansion opportunities using activity, trend, and credit analysis
- Re-engage down-trading or inactive customers through targeted outbound call campaigns
- Convert stalled or lost quotes into active bookings by addressing root causes and re-positioning solutions
- Cross-Functional Alignment
- Work closely with Customer Services and Finance using a structured Sales–CS–Finance model
- Proactively manage customer ageing and debt exposure
- Align commercial activity with credit risk to protect margin and revenue
- Own weekly priority customer lists and ensure proactive engagement where activity has dropped
- Systems & Reporting
- Use HubSpot as the single source of truth for call cycles, pipeline, account activity, onboarding, and retention
- Maintain accurate, action-focused reporting that drives decisions and follow-up
What Success Looks Like
- Reduced customer attrition and stalled trading
- Increased wallet share across the existing logistics customer base
- Faster, more structured conversion of new business
- Strong alignment between Sales, Customer Services, and Finance
- Consistent, disciplined execution with clear ownership
About You
- Commercially minded with experience in account management, sales, or a fast-paced service environment
- Comfortable with outbound calling, structured follow-up, and managing multiple accounts
- Data-driven, organised, and proactive - nothing slips through the cracks
- Enjoys working cross-functionally to solve problems and drive results
- Thrives in a full-time, office-based environment with clear expectations
What’s On Offer
- £30,000–£35,000 basic salary (Depending on Experience)
- £40,000 OTE with achievable, transparent targets
- 5 days a week in the office (Poynton)
- A role with genuine ownership, visibility, and progression for high performers
If you’re looking to build momentum in a commercially focused logistics environment where your execution directly impacts revenue and customer retention, this role offers both challenge and long-term opportunity.
Account Manager (HF1336101) in Poynton employer: Flourish
Contact Detail:
Flourish Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager (HF1336101) in Poynton
✨Tip Number 1
Get to know the company inside out! Research their values, recent news, and their position in the logistics sector. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to discuss how your experience aligns with the role of Account Manager. Highlight your successes in revenue growth and customer engagement, and don’t forget to mention any data-driven strategies you've used.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining us and ready to take ownership of your career in this exciting logistics environment.
We think you need these skills to ace Account Manager (HF1336101) in Poynton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Account Manager. Highlight your experience in account management, sales, and any relevant achievements that showcase your commercial mindset. We want to see how you can drive revenue growth!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've successfully managed customer relationships and driven results in the past. We love a good story!
Showcase Your Data Skills: Since this role is all about data-led execution, don’t forget to mention your experience with data analysis and reporting. Talk about how you've used data to make informed decisions and drive business growth. We’re all about those numbers!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Flourish
✨Know Your Numbers
As an Account Manager, you'll need to demonstrate your understanding of revenue growth and account development. Brush up on key metrics related to sales performance, customer retention rates, and upselling strategies. Be ready to discuss how you've used data to drive decisions in previous roles.
✨Showcase Your Cross-Functional Skills
This role requires collaboration with Customer Services and Finance, so highlight any experience you have working across departments. Prepare examples of how you've successfully aligned different teams to achieve a common goal, especially in a fast-paced environment.
✨Prepare for Outbound Calling Scenarios
Since the job involves re-engaging dormant customers and managing multiple accounts, practice your outbound calling pitch. Think about how you would approach a hesitant customer and turn their concerns into opportunities. Role-playing with a friend can help you feel more confident.
✨Demonstrate Proactive Problem-Solving
The company values proactive engagement, so come prepared with examples of how you've tackled challenges in the past. Discuss specific situations where you identified issues before they escalated and took action to resolve them, showcasing your organisational skills and attention to detail.