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For Companies At a Glance
- Tasks: Manage and nurture customer accounts while building strong relationships.
- Company: Join a leading tech company with a supportive, non-corporate culture.
- Benefits: £32k base salary plus £12k OTE, comprehensive training, and career progression.
- Why this job: Kickstart your tech career in a fast-growing company with real impact.
- Qualifications: Empathetic communication, organisational skills, and a collaborative mindset.
- Other info: Experience working with global customers and opportunities for growth.
The predicted salary is between 23000 - 39000 £ per year.
£32k Base + £12k OTE (£44k Year 1) - Full Training
Join a company whose product is the #1 developer tool in its category globally, trusted by 90% of the FTSE 500 and responsible for £35m+ revenue built almost entirely through inbound demand. With a new product suite launching and major investment in customer growth, we’re expanding our Account Management function - and this is the perfect entry‑level role for someone who loves nurturing relationships and supporting customers. If you want a people‑focused role in a fast‑scaling tech business (without the corporate vibe), keep reading.
What You'll Do
- Manage and nurture a large portfolio of existing customer accounts
- Guide customers through renewals, expansions, and general support queries
- Build strong relationships via email and phone—warm conversations, not cold sales
- Identify genuine upsell and cross‑sell opportunities through natural relationship‑building
- Maintain a clean and accurate pipeline in Salesforce
- Gather customer feedback and collaborate with Product, Sales, and Ops
- Create simple territory plans and account maps for key clients
- Stay up to date with product knowledge and customer needs (full training included)
What You’ll Bring
- A warm, empathetic communication style
- Excellent organisation and attention to detail
- Confidence speaking to customers and solving problems
- Ability to prioritise tasks in a busy environment
- A collaborative mindset and willingness to learn
- Interest in tech/software
What You’ll Get
- £32k base + £12k OTE (realistic, not inflated)
- Comprehensive onboarding + ongoing customer success and product training
- A supportive, non‑corporate team culture
- Career progression into senior CS, account management, renewals, or sales
- Experience working with global enterprise customers
- A role in a business with huge momentum and future growth
You’re not joining a chaotic start up or a slow corporate. You’re joining a market leader with a decade of strong inbound demand - and you’ll be part of the team that deepens those relationships as the company scales fast. It’s a people‑centric role with big learning opportunities and genuine impact. If you’re ready to start a career in tech with a company on the rise - apply now. We welcome applicants from all backgrounds, experiences, and perspectives.
Junior Account Manager (HF1315632) employer: Flourish
Contact Detail:
Flourish Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Account Manager (HF1315632)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Show genuine interest in their tech and how you can contribute to their success. We want to see your passion!
✨Tip Number 3
Practice your communication skills. Whether it's through mock interviews or casual chats with friends, being able to express yourself clearly and warmly is key in a customer-focused role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Junior Account Manager (HF1315632)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Junior Account Manager role. Highlight any customer service or relationship-building experience you have, as this is key for us.
Craft a Personal Cover Letter: Use your cover letter to show off your personality! Let us know why you're excited about the role and how your warm communication style can benefit our team and customers.
Show Your Interest in Tech: Since we’re in the software industry, it’s great to demonstrate your interest in tech. Mention any relevant tools or software you’ve used, or even projects you’ve worked on that relate to our field.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Flourish
✨Know the Product Inside Out
Before your interview, make sure you understand the company's product and its position in the market. Familiarise yourself with how it helps customers and why it's trusted by major companies. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your People Skills
As a Junior Account Manager, relationship-building is key. Prepare examples of how you've successfully nurtured relationships in the past, whether in work or personal settings. Highlight your warm communication style and problem-solving abilities to demonstrate that you're a great fit for this people-focused role.
✨Be Ready to Discuss Customer Scenarios
Think about potential customer scenarios you might encounter in the role. Prepare to discuss how you would handle renewals, expansions, or support queries. This will not only showcase your problem-solving skills but also your understanding of the customer journey.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.
